DevOps Engineer, Advanced

Posted Aug 13

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

We’re looking for an Advanced DevOps Engineer to help us shape the future of bill pay and payments! We are a driven, creative, and energetic team that works in a flexible and agile fashion to deliver world-class products to the financial market that are used by millions of end users every day.

iPay’s Technical Release Management organization is responsible for the platform delivery and CI/CD pipelines of our critical product lines. They automate applications, API’s, and services. The team drives, designs, and implements our DevOps methodology and infrastructure automation.

As a DevOps Engineer, you will be responsible for supporting a hosted platform as well as build, deploy, monitor and scale resources to deliver the iPay platform. You will be empowered to identify and drive opportunities to improve automation for deployment, management, and tooling. You’ll stay up to date on the latest development and deployment technologies and bring the latest tools and techniques to achieve optimal results and SLA’s.

Our Infrastructure, Release, and DevOps Engineers assist and guide development teams to build new services for deployment in a secure and scalable fashion. Emphasizing DevOps and observability, you’ll enable and guide our teams to deploy and monitor their own services.

This position can be worked remotely anywhere within the US, but will be expected to work Eastern Standard Business Hours.

What you’ll be responsible for:

  • Deploy code and configuration changes in automated and manual fashion through SDLC.
  • Monitors, records, and controls change in order to maintain product integrity, as it relates to source code control and configurations.
  • Troubleshoot system and deployment issues when needed.
  • Construct, improve, maintain, and execute the automated CI/CD deployment pipelines.
  • Build-out and maintain multiple platform environments through SDLC.
  • You will combine engineering and software development experience and skills to drive best practices, patterns and architectures to maximize the availability, reliability and stability of platforms, processing and delivery of systems.
  • Actively participate in creating and adhering to team design and development standards.
  • Oversight and management of multiple environments to support software development life cycle and customers.
  • Collaborate with architects and software engineers to propose strategies, ideas and technologies.
  • Take part in an on-call rotation where you will aid engineering teams in responding to production issues quickly.
  • Implement and utilize early warning and alerting technologies to aid in the development of self-healing responses to problems.
  • Participate in retrospectives focused on identifying contributing causes. Providing actionable solutions to prevent the issue from recurring and increase service reliability.
  • Automate solutions for complex & repetitive problems.
  • Create and maintain required technical documentation and architectural decision records. Contribution to departmental standards and processes.
  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum 3 years of software development, systems engineering or infrastructure operations experience.
  • Minimum 2 years of experience deploying and monitoring applications.
  • Must have experience with or knowledge of TFS and/or Azure DevOps

What would be nice for you to have:

  • Bachelor’s degree preferred.
  • Familiar with Agile/Scrum Development frameworks.
  • Solid technical knowledge in automation, configuration management and software development frameworks and methodologies.
  • Experience with deployments of cloud-based technologies such as Azure, AWS, etc.
  • Understanding of all phases of the software development life cycle.
  • Demonstrable scripting experience, such as PowerShell.
  • Knowledge of network and application security, network administration, and network storage integration.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.