Program Manager, DevOps PPMO

Posted Jul 26

  • 5+ years of experience in program or project management
  • Experience using data and metrics to drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

5+ years of experience managing complex projects and implementations

Bachelor's degree or a minimum of 5 years of equivalent work experience

Job summary Amazon Lab 126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab 126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, Amazon Echo, and Amazon Show. The Amazon Devices group inside Lab 126 delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Key job responsibilities As the right candidate, you will possess excellent program management background and have demonstrated experience leading large cross-functional projects. You will manage large programs with cross-organizational impact that require you to be a collaborative and curious self-starter. In this role, you will propose and drive innovation to improve customer experience worldwide across many stakeholders and teams. You will work closely with the software development and product teams to deliver high quality scalable products deployed around the world with most efficient use of resources and technologies. This is an entrepreneurial environment and you must like to solve complex problems with competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a PM, you will anticipate bottlenecks, provide escalation management, anticipate, and make trade-offs, and balance the stakeholder needs. An ability to take large, complex projects and break them down into manageable pieces, then deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role. This role can be based out of any US Amazon Devices Corporate location (i.e. CA, CO, MA, TX, VA, WA) A day in the life This is an opportunity to get in on the ground floor of a new team in Device Operations. Come join the PODIUM (Product/Program Operations/Research Data/Infrastructure/UX Management) team to fulfill our vision of enabling customer success by building world-class scalable and innovative solutions that anticipate Original Equipment Manufacturer needs and optimizes decision-making throughout the product life cycle. About the team PODIUM consists of related but divergent teams focused on delivery of business-driven software and data. The PODIUM team is comprised of data engineers, operations research scientists, user experience designers, product managers, and program managers. This org-wide group provides an end-to-end perspective of the software (SW) needs of Device Operations and works to ensure that SW designed and built for the entire org solves both the challenges of today and tomorrow.

  • Excellent analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions
  • Excellent attention to detail, and good business judgment

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