Senior DevOps Engineer

Posted May 17

Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability.

Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 4 short years 12 million people have already applied for an Upgrade Card or loan.

Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably.

We are looking for new team members who get excited about designing and implementing new and better products to join a team of over 500 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

This is a remote position based in Canada.


  • Build a resilient, secure, and efficient cloud based platform.
  • Automate deployment, monitoring, management and incident response.
  • Monitor and troubleshoot platform issues.
  • Build and scale the technology infrastructure to meet rapidly increasing demand.
  • Manage cross-functional requirements working with various company stakeholders.
  • Collaborate with Development and QA to bring new features and services into production.
  • Develop and improve operational practices and procedures.


  • At least 4 years of relevant experience.
  • In-depth knowledge of AWS services and hands-on experience in AWS provisioning.
  • Experience with Kubernetes (1.6+) and containerized applications.
  • Understanding of microservices architecture and debugging/investigation techniques.
  • Strong understanding of systems, networking and troubleshooting techniques.
  • Experience in automated build pipeline, continuous integration and continuous deployment.
  • Knowledge of cloud monitoring, logging and cost management tools.
  • Strong programming/scripting knowledge - Python, Go, Helm.
  • Ability to operate in an agile, entrepreneurial start-up environment.
  • AWS certification is a plus.
  • Experience with other IaaS platforms is a plus.

Tools we use/teach

  • Monitoring: Prometheus, Grafana, OpenTracing/OpenTelemetry.
  • Infrastructure as code: Terraform, Ansible.
  • CD: GitOps, ArgoCD, ArgoRollouts.
  • CI: Jenkins.
  • Optional: Java, Groovy.
  • AWS: EKS, ECR, EC2, LB, route53, ElasticSearch, Shield, WAF


  • Competitive salary and stock option plan. 
  • 100% paid coverage of medical, dental and vision insurance. 
  • Unlimited vacation. 
  • Learning stipend for personal growth and development. 
  • Paid parental leave.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.