Due to continued growth, we have multiple openings at our award-winning call center! We are actively recruiting for Valvoline Support Center Representatives to join our team. We will provide you with the tools and training you need to succeed in a 100% work-from-home environment.
Pay to start at $15.38/hour, including paid training and equipment provided by Valvoline
Must be willing to work 12-9 pm, 1-10 pm, and 2-11 pm Eastern Time including weekends (2 days off during the week).
In our customer support roles, you would be responsible for:
• Delivering world-class customer service to customers with issues and inquiries via phone
• Thriving in a fast-paced, service-driven environment
• Maintaining customer relationships
• Using proprietary software programs to track calls
• Utilizing research skills to troubleshoot customer issues
• Providing proactive communication to internal and external customers
• Health insurance plans (medical, dental, vision)
• 8% company match on 401(k) if you contribute 4%
• Incentive pay*
• Personal Time Off
• Tuition reimbursement**
• Employee Discounts
• A fun work environment
• Advancement opportunities
*Target of 5% of eligible base salary earnings. Plan based upon global Valvoline financial performance and provides a payout opportunity on an annual fiscal year basis. Terms and conditions apply, and benefits may differ depending on the position.
**Terms and conditions apply, and benefits may differ depending on the position.
Females and minorities are encouraged to apply.
• High School diploma or equivalent
• At least one year of customer service experience or call center experience
• AS or BS degree a plus
• Ability to multi-task in a fast-paced environment
• Team oriented
• Flexibility to work late shift and weekends
• Excellent verbal skills
Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.