IBEX

Through our smart digital marketing & online acquisition technology, worldwide customer support operations, and innovative customer experience platform, ibex helps Fortune 500 brands acquire, engage, and retain valuable customers. Headquartered in Washington, D.C., ibex has delivery locations across 27 sites in seven countries, and maintains a network of 17,000 employees. With our CLX platform, we help brands process 180 million customer interactions yearly, add over $2.2B in lifetime customer revenue each year, and manage and optimize innovative customer experience programs.

Our clients are Fortune 500 and other high-profile companies in a variety of industries including communications and media, technology, automotive, retail, insurance, and financial services. We have been delivering superior technology and services for over 15 years and offer an integrated suite of service including:

• Digital Marketing & Customer Acquisition

• Worldwide Customer Support Outsourcing

• Customer Experience Management Technology

• Business & Consumer inbound and outbound telesales & technical support

• Interactive Voice Response (IVR)

• Chat & E-mail sales & support

• Back office services