1st Line Linux Systems Administrator
Xneelo is a leading web hosting company, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine and India. We see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online.
We seek the services of a junior Linux Systems Administrator to join our Systems Administrator team that specialises in troubleshooting and repairing any issues which occur on our large-scale Linux based hosting systems.
Location: Cape Town head office or remote in South Africa
What you’ll do:
- Troubleshoot Linux systems in response to system alerts
- Identify trends to enable proactive system improvements
- Escalate issues to and work alongside Linux admin teams
- Ensure our contact centre is kept up to date to be able to keep customers well informed as to the status of an issue
- Provide out of business hours support
- Actively participate in continuous improvement within the team
Skills and Attributes :
- Excellent troubleshooting & problem solving
- Methodical and accurate
- Customer centric (although not customer-facing)
- Good communicator
- Linux system troubleshooting skills
- Shell scripting will be advantageous
Qualifications and Experience:
- Matric Pass or Equivalent
- A minimum of 1 year basic Linux System Administration experience including LAMP stack
- Advantageous: Helpdesk or technical support experience
- Willingness to work shifts is essential
- Stable fibre internet connection
At xneelo, our sincere desire is that our team members are inspired by their success and able to operate with a high level of discretion and autonomy guided by our principles and values. We hope this appeals to you and look forward to hearing from you.