Account Manager III

Posted Mar 13

Full Job Description

399730BR

Commercial Banking

Mount Laurel, NJ

February 14, 2023

Company Overview

About TD Bank, America’s Most Convenient Bank® TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Department Overview

The Account Manager III is an internal sales role responsible for growing profit of the portfolio by deepening existing customer relationships. This job will maximize profitability, revenue and retention of existing relationships by cross selling the full range of products and services. The Account Manager III is the primary contact for a portfolio of relationships, and the secondary client contact for relationships managed by the Relationship Manager.


  • Administers and monitors largest portfolio of most complex commercial loans; Manages loan relationships within the portfolio
  • Build revenue to exceed growth goals for the portfolio through cross selling products to existing clients, and building a referral base of new clientele
  • Ensures accuracy within maintenance of Customer records, including credit administration, exception and risk management, and files and updates information as needed; Prepares in-depth management reports summarizing portfolio activity
  • Administers existing loans to ensure complete conformity with terms and adequacy of documentation, including preparation of review memos; coordinates with operations and processing areas to ensure loan payments are collected and recorded
  • Provides comments in Customer credit files to ensure information remains current
  • Will perform regular site visits to audit accounts and ensure adherence to loan agreements and terms; occasionally accompanies Relationship Managers during sales calls to assist with account details and implementation
  • Provides technical guidance and assists staff with most complex aspects of work as necessary
  • Provides training and mentoring for new and less experienced staff
  • Contributes and provides input to loan decision processes based on evaluation of credit risk and other key factors from Credit Management
  • Coordinates with operations and processing areas to ensure loan payments are collected and recorded
  • Utilizes limited personal credit authority under the direction of the Relationship Manager, for the benefit of Customers and efficiency of the lending process.

Requirements

  • 4 year degree or equivalent experience
  • 5+ years related experience
  • Proven understanding of commercial credit decision process
  • Proven credit, financial analysis and accounting skills
  • Proven knowledge of commercial legal and regulatory guidelines
  • Proven Customer service and relationship management skills, including proven track record of building and expanding Customer relationships
  • Proven attention to detail
  • Proven supervisory skills
  • Proven communication skills, both verbal and written

Hours

40

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.