Account Manager, Key Accounts
Alogent is the market leader in providing solutions for deposit automation to some of the largest banks in the world. With over 25 years’ experience in providing the technology, support, and expertise to overcome business challenges in premier financial institutions everywhere such as reliability, efficiency, and quality. Our partnership-based approach to working through business issues has been recognized by our clients and partners through maintaining long-term relationships as their business needs evolve. Alogent continues to forge ahead through the creation of specialized technologies and services that utilize imaging and automation to achieve proven results. Our goal is to be the premier financial technology partner to institutions everywhere.
The company is headquartered in Peachtree Corners, GA, with regional teams across the US and internationally.
Job Overview:
Alogent is currently recruiting for an Account Manager, Key Accounts. As the leader in our market, we are looking for a proven, high energy, success driven Account Manager who will create growth in our company. This is a quota-carrying sales position that is responsible for driving efforts to expand and grow Alogent market share and presence in the industry through the execution of consultative sales activities with existing clients. The ideal candidate will be responsible for generating leads and driving new sales for Alogent through direct sales of our industry leading solutions into Key install base accounts. This position boasts a market competitive base salary plus commission and carries an annual sales quota. Solid communication, presentation, relationship building, organizational and problem-solving skills are a must.
This position can be filled by candidates throughout the United States, however, candidates local to our Peachtree Corners headquarters will be considered hybrid with 2-3 day in office requirement.
* Important Note: Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alogent.
Essential Job Responsibilities:
- Meet/Exceed Annual Quota
- Generate leads and drive sales of Alogent’s products to financial institutions within a territory/named account list (existing customers) or as assigned by the Chief Revenue Officer
- Prospect for new business within assigned territory (migrate, upsell, cross-sell)
- Manage the effective and rapid movement of leads through the sales process, including qualification of prospects; assessment of potential client needs; presentations of Alogent’s products; and expeditious closing of business
- Manage existing client relationships within existing install base & expand relationships as appropriate
- Daily maintenance of sales pipeline, statuses, and forecasts in Salesforce
- Assist the renewal process of product and support agreements
- Maintain high levels of customer satisfaction which is measured by ongoing customer satisfaction metrics and high contract renewal rates
- Act as a trusted advisor ensuring customers are effectively using Alogent’s applications, and recommend adoption of newer versions of installed products or expanded services
- Work closely with internal departments such as Professional Services, Development, Customer Support and Accounting
- Participate in customer calls and onsite visits
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Qualifications/Experience:
- Bachelor’s Degree preferred and/or equivalent experience in related field
- 10+ years direct sales experience in fintech/financial services sector selling to Financial Institutions of all sizes preferred
- Strong knowledge of item processing solutions preferred. Familiarity with how these applications are used within the market and knowledge of major competitive offerings
- Demonstrated understanding of sales cycles and processes
- Experience in opportunity qualification, account development & on-going relationship management
- Proven track record for consistently attaining quota
- Must be professional with exceptional etiquette skills
- Strong customer service skills
- Exceptional time management/task management skills
- Aptitude to listen to customer needs and recite information to ensure those needs are met through our solutions and products
- Experience using salesforce CRM software
- Quickly acquire product/industry knowledge to deliver cost-justified solutions
- Strong communication skills, including the ability to clearly convey information and ideas through verbal and/or written media to individuals or groups
- Ability to work tactfully through challenging customer issues
- Problem solver who takes initiative to get things done, an enthusiastic go getter!
- Strong skills in Microsoft Outlook, Word, Excel, and PowerPoint are required
Working Conditions:
- Some level of Travel is required
- Ability to attend and conduct presentations
- May require sitting, standing or being on the phone
- Must be able to work with possible distractions in the work environment
Alogent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, or any other characteristic protected by federal, state or local laws.