Accounts Receivable Billing Specialist
Today, CommerceHub is the #1 ecommerce network used by the world’s leading retailers and brands to extend their retail and ecommerce businesses.
Consumer expectations have shifted. In the Now Economy, they expect that our customers have what they want, in stock, ready for delivery, and with an experience that delights them at every step of the buying journey.
We believe we have a unique opportunity to help retailers, brands and suppliers connect to customers and meet the challenges of the Now Economy. Think that sounds interesting? It is!
Our remote-first team is growing, and we’re looking to add great people like you, who are ready to use their expertise to transform the world of ecommerce.
Overview
As a Billing Specialist, you’ll be responsible for billing, maintaining customer contact information, processing of cash receipts, and customer inquiry follow-up.
- Cash Application application of cash receipts to customer accounts
- Process payments received over the phone to appropriate customers and invoices
- Respond to varied inquiries from customers, including the processing of change requests, such as address or contact information and questions regarding billing and payments
- Generate and distribute monthly bills to customers
- Generate customer data from our ERP system, as needed
- Research and analyze information from reports and/or inquiry screens
Qualifications
Minimum Qualifications
- 1 year of experience in Billings and Collections duties.
- 2 years of experience in a customer service / customer support environment
- Strong organizational and communication skills
Preferred Qualifications:
- Experience with NetSuite
- Ability to manage multiple tasks within time constraints
- High attention to detail and ability to summarize data for consumption by management
- Knowledge of Microsoft Excel is a strong plus
What it’s like to work at CommerceHub
We have big plans for growth and transformation and we’re doing it with a remote-first team across the world.
Remote first gives us more flexibility to help each other do our best work. It means that work-life balance is more than a clich . We’ve built balance into our culture and it’s at the core of everything we do how we collaborate and make change happen.
Connected by our drive to transform ecommerce, our culture is driven by our employees. We trust each other, work hard and respect both personal and professional boundaries, knowing that we’re at our best when we’re intentional about how and where we work. We believe autonomy leads to great work and an even bigger impact.
CommerceHub is an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.