Accounts Receivable Specialist

Posted Jul 3

At Apartment List, we’re on a mission to find every renter a home they love at the value they deserve. Finding the right place to live is one of the most important, time-consuming and expensive decisions that all of us make. Getting it right matters. We’ve helped nearly 1 million families find a home they love, and we’re just getting started.

As an Accounts Receivable Specialist (AR Specialist) at Apartment List, you will work in a fast-paced environment focused on building and scaling processes for a high-growth tech startup. Reporting to the Accounts Receivable Manager (AR Manager), this position plays a critical role in supporting the daily operations of our rapidly growing cross-functional team. The Accounts Receivable (AR) team works closely with our sales, go-to-market, and revenue analytics functions, and is critical in driving the success of the organization.

We are looking for someone personable to specialize in the cash application function within the Accounts Receivable (AR) department. This is a hands-on role, focused on daily cash management, optimizing processes, and emphasizing one of our core values - Make Customers Smile. It is a high visibility role, reporting and providing updates frequently to the Accounts Receivable Manager (AR Manager) and Exec team on the state of cash application, systems, and the team. If you are looking for a rewarding challenge and an opportunity to grow a team and business, reach out!

Here’s what you’ll do as part of the team:

Own the cash application function to deliver on key company and collections goals
Provide direction and support to a team of offshore agents that support the cash application function
Accurately and timely apply cash payment receipts in a high-volume business
Support month-end closing activities related to bank reconciliations
Inform the Collections team of customer account problems and unresolved cash application claims within a timely manner
Clean up Aging by identifying and resolving short paid invoices (bank fees, etc.)
Research and resolve payment issues on customer accounts. Providing team support, reporting, and process improvement
Create SOPs to improve team productivity and simplify decision-making in our high-volume business
Ensure offshore billing team members operate within established procedures and submits recommendations for changes to improve efficiency
Build out a reporting framework to give the leadership team insight into team performance
Weekly review and reporting of collections metrics to track progress against monthly forecasted goals
Support cross-functional projects and teams

Here are the skills and experience you’ll need to be successful:

2+ years of professional experience in Accounts Receivable and/or Cash Applications, with a BA/BS degree from accredited university or equivalent work experience
Excellent accuracy and strong attention-to-detail
Strong communication skills, both verbal and written
Ability to work independently, multitask and prioritize work effectively to meet deadlines
Very comfortable with Microsoft Excel and can leverage skills to quickly compile and aggregate data
You love partnering with other teams and building relationships comes second-nature to you
Creative, proactive, and forward thinking. An individual who looks for opportunities to drive continuous improvement
Excited to join a growing, profitable business with complex challenges
Experience in NetSuite is preferred

Here's the Pay Range:

At Apartment List, we carefully consider a variety of factors to determine compensation for each position, including the role, level, and work. The US base salary range for this position is $60,000-$85,000 + equity, which reflects the compensation target for new hire salaries for the position across all US locations. Please note, the compensation details reflect base salary only and do not include bonus, benefits, and perks that we offer.

We also rely on market indicators along with considering your work location, job related skills, experience and relevant education and training, to determine compensation that is fair and competitive for you. Apartment List will consider paying compensation near the higher of the range in exceptional circumstances, where candidates have the experience, credentials or expertise that would warrant such consideration. It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process.

Here's what's in it for you (full-time employees only):

100% Remote: Work from wherever you want (within the US)
Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)
Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND all of your dependents
Unlimited Flexible Time Off: Unlimited FTO in addition to 11 company holidays per year, quarterly “recharge” days, and a week-long holiday break
Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)
Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
Parental Support: Generous parental and family leave, fertility benefits, and employer-sponsored stipends towards family forming services
401k Plan: To support you in your individual retirement goals
Team Events: Frequent team-building events, fun team off-sites, and bi-annual company meetups (ski trip, etc.)
Commitment to DEI: To prioritize Diversity, Equity, and Inclusion within our workplace and to stay true to our values and mission
Mentorship and Training: To get you onboard quickly, learn new professional skills, and invest in your career development
Impact and Visibility: To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business
Encouragement and Empowerment: To explore and adopt new technologies and drive meaningful decisions and outcomes

At Apartment List we believe that everyone deserves a home they love AND a career they love. We strive to build a diverse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of diversity, inclusion, equity, and connectedness.

As a proud equal opportunity employer, we celebrate the collection of individual differences, life experiences, ideas, perspectives, knowledge, and talent. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status.

This is a fully remote position within the US. #LI-Remote