Accounts Receivable Specialist
As an Accounts Receivable Specialist, you play a vital role in our mission to improve lives. As part of Billing Operations, you will be processing and monitoring incoming payments and the ensuring accuracy and efficiency of Accounts Receivable operations. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Thoroughly reviews account notes and details in accordance to resolve the account.
- Completes accounts receivable related Activity Codes for all payers.
- Works with various payers on special projects, as assigned.
- Processes write-off accounts.
- Identifies trends with payers and communicates to leadership team.
- Completes payer correspondence resulting in resolution of account.
- Completes patient correspondence resulting in resolution of account.
- Completes denials and rejections for various payers resulting in resolution of account.
- Identifies payer trends and effectively communicate to leadership team.
- Creates and interprets various reports to identify trends, work special projects, and resolve outstanding payer challenges.
- Analyzes various reports as assigned to make decisions on appropriate follow-up actions.
- Completes account financial classification as needed.
- Completes write-offs and bad address, as needed.
- Trains fellow team members as needed or requested.
- Performs related duties as required.
Required Experience and Competencies
- High school diploma or GED required.
- One or more years of experience in Accounts Receivable or Billing Operations required.
- Prior experience working in the healthcare industry desired.
- Knowledge of Accounts Receivable processes and procedures in a specialist role.
- Knowledge of all payer Financial Classifications including AR management, denial management, and correspondence.
- Ability to make phone calls seeking account resolution.
- Ability to read and interpret Explanation of Benefits (EOB) from various payers.
- Ability to communicate trends to leadership team clearly.
- Ability to problem solve challenges that may not be previously outlined in a payer manual.
- Knowledge of and ability to apply basic math concepts.
- Ability to calculate payer allowable vs. payment and takes necessary follow-sup action.
- Ability to prioritize workflow and work autonomously.
- Ability to communicate effectively in writing and verbally.
- Ability to analyze, interpret, and create various billing related reports.
- Basic understanding of Microsoft Office applications (Word, Excel, and Outlook).
- Ability to comply with RCM billing policies and procedures.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more.
- Trainings to help support and advance your professional growth.
- Team building activities such as virtual scavenger hunts and holiday celebrations.
- Flexible work hours.
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Commuter Benefits Program
- Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
We are excited to share the base salary range for this position is $18.63 - $19.67, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.