Amazon Account Manager
About Mira
We are Mira, a leading provider of assisted reproductive technology that helps couples and individuals who are having trouble getting pregnant. We started our company because we want to help women with their fertility journey, empower them with the best technology and information, and help them to reach their fertility goals.
We know that many women face fertility challenges when they try to start a family. The lack of awareness and information about our own fertility levels gives women tons of guesswork during their trying-to-conceive (TTC) journey. With a focus on personalized care and cutting-edge technology, we are committed to helping our customers achieve the highest possible success rates and the best possible outcomes.
About the position
As an E-commerce Account Manager who is focused on Amazon, you will manage our Seller account through data analysis, trend forecasting, online marketing strategies, and effective communication. The ideal candidate will have previous experience in relationship management, strong communication skills, and a solid understanding of the Amazon platform and E-commerce industry. This position is also responsible for managing the sales and service processes working directly with our manufacturing team and coordinating marketing efforts.
If you want to challenge yourself at a high-growth startup and make a difference in women’s health please join us
Responsibilities
- Maintain, strengthen, and grow account and revenue through comprehensive strategy, oversight, and management of EBC/Storefront for all ASINs and countries
- Act as the main point of contact for Mira and Amazon to ensure that business needs and desires are being met in a timely and efficient manner
- Develop and present strategies, and sales presentations, and play an active and valuable role during the presentation process
- Collect, organize, create, and present projects and reports to internal and external teams
- Assess company and customer objectives and goals to provide clear, concise direction to all parties
- Focus on strategic interactive marketing goals throughout the product lifecycle
- Facilitate and be accountable for Mira projects with special attention to tracking measuring and meeting KPIs
- Proactively identify project risks and create mitigation strategies
- Keep Mira informed on new techniques, strategies, and opportunities to improve their marketing efforts, conduct competitors and opportunities analysis
- Consistently optimizing catalog of listings for desired results
Requirements
- 2+ years of experience in Amazon Account Management (US and EU/UK)
- Previous experience with products >$100K revenue with Amazon or for Amazon
- Previous relationship management experience
- Proficient in Excel, Word, and Outlook software
- Detail-oriented with strong problem-solving skills
- Possess strong written and verbal communication skills
- Proficiency in utilizing basic retail mathematical concepts for sales and event analysis, as well as for planning and determining pricing strategies
- Ability to think outside the box when working with Amazon to create solutions that create value for all
- Comfortable interfacing with all levels of multiple organization
- Possibly worked with/for distributors
Details
The role is a remote position, with a 20-hour workweek, and flexible working hours.
What we offer
- You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families
- We have a fast-paced and collaborative work environment where we encourage open communication, ownership, and independence
- In addition to competitive salary we offer a performance-based bonus system based on OKR
- We provide professional development opportunities – training courses, workshops, and seminars
Recruiting process
Step 1 – ‘Screening questionnaire’ – Step 2 ‘Screening call with HR’ – – Step 3 ‘Interview with department lead’