Analyst, Learning Experience Design
Analyst, Learning Experience Design
The Sales Effectiveness team is seeking for a creative and passionate Learning Experience Designer with experience in defining, executing and scaling enterprise-wide learning design and enablement initiative. An ideal candidate will have a proven track record of designing, authoring, and delivering engaging learning experiences, regardless of modality. The Learning Experience Designer will be responsible for creating a range of instructional materials, from support content to interactive courses for a suite of ever-evolving products. The individual in this role must be willing and able to switch between tasks and juggle projects to accommodate shifting priorities.
Role Responsibilities:
- Design and build learning deliverables or assets which address business critical learning objectives
- Maintain, evaluate, and iterate on existing learning deliverables with an emphasis on continuous improvement and learner centered design
- Identify performance and process gaps, discover new training opportunities, and drive new projects through to completion
- Coordinate with Product, Operations, and other internal teams to determine ongoing and release-based training needs
- Design and develop curriculum for new and existing educational offerings, including self-paced training, certification programs, and post-training activities.
- Create supporting material/media (audio, video, simulations, role-plays, games, etc.).
Must Have Skills:
- 1-3 years of learning design experience using ADDIE/SAM or similar methodology
- Experience integrating theory and practice to deliver pedagogically sound learning experiences
- Ability to create and edit graphics, audio assets, and video.
- Strong project management skills
- An intellectual curiosity mindset
- Exceptional written, verbal, and interpersonal communication skills
Desired Incremental Skills:
- 1+ years in sales, partner, success or customer enablement
- Proficient with Adobe Creative Cloud
- Previous experience in a SaaS company
- Adobe Creative Suite, LMS/LXP, and/or e-learning authoring tool experience
- Masters degree in Learning Design, Instructional Design, Learning Tech, Education, Business or similar field
Location: Remote