AR + Billing Manager
This role will complete various monthly and quarterly reports and audits, complete month end reconciliations, and work on projects as needed.
The AR + Billing Manager will manage the Billing/Accounts Receivables for Feet and Health LOB along with applicable systems in accordance with GAAP policies and procedures. They will design operational procedures and processes that meet audit standards and improve efficiency, ensure integration of data produced into systems and support the objectives of financial analysts, and oversee the accurate compilation, analysis and reporting of accounting data and revenue. This role provides an excellent opportunity to gain internal and external professional exposure as relationships are built with various internal partner and professional service officers and teams as well as external consultants or auditors.
Essential Duties:
- Must adhere to security policies
- Complete several different reviews to ensure accuracy of team’s work
- Approve check refunds to our customers
- Assist with the month end reconciliation process
- Monitor partner accounts and follow up on past due invoices
- Create monthly sales reports for specific regions
- Approve credits to customer invoices
- Manually create/consolidate a handful of invoices every month
- Communicate professional responses to cases within turnaround time
- Keep supervisor and other team members informed on the status of workload
- Help monitor accounting inboxes, research questions and communicate results back to other teams. Ensure all assigned emails are completed within turnaround time
- Assist with process improvement
- Continually review procedures and communicate any ideas on streamlining processes
- Understand how other departments affect the processes and communicate any process improvements
- Prepare and actively engage in all team, department and company meetings. Ask questions, share updates and give input as appropriate
- Manage the monthly billing process and work to improve the processes.
- Oversee the posting of Billing/AR entries and revenue recognition.
- Prepare the calculations for the monthly/quarterly allowance, revenue sharing and sales commissions.
- Provide support for the accounting month end close, working closely with the Accounting and Accounts Payable managers.
- Oversee the monthly analysis of revenue in support of the month end close.
- Produce key Accounts Receivable reports for monthly executive financial package.
- Manage the reconciliation review for key balance sheet accounts.
- Review calculations of the Sales & Use Tax for compliance and prepare proper Partner communications.
People Management:
- Supervise assigned staff through scheduling, mentoring, motivating, leading, developing, and coaching.
- Manage the new hire process.
- Work closely with associates and hold regular development meetings to identify and achieve department and individual goals.
- Develop and foster a cohesive team environment, prepares and delivers performance reviews, coaches, counsels, and develops assigned staff.
- Identify and facilitate associate cross-training opportunities to develop different skill sets in an effort to support department succession planning.
- Ensure adequate resource allocation to obtain desired results through the application of scheduling and task management techniques.
- Analyze and act on associate performance metrics and team dashboards
- Peer mentoring and support for RRO personnel
Process & Project Management
- Evaluate opportunities for improvement in business processes and policies to improve results for invoicing and AR, customer and associate experience.
- Projects assigned to the individuals and/or groups require a strong discipline of planning, time management, strong communications skills, an understanding of WEX methodologies, and strong organization, and leadership skills by identifying, utilizing, and motivating appropriate resources. This person must stay on task with set deliverables on an assigned project and deliver solid, positive results, along with strong communication to all parties impacted that identifies efficiencies gained, system or process enhancements, and show economic gain based on the overall objectives. Participate in UAT –User Acceptance Training for new platforms/technical enhancements by analyzing business use cases. Demonstrates a professional approach to critical tasks, and works effectively in a fast paced environment, while dealing with project ambiguity and shifting priorities.
- Assist with special project or duty process improvement
- Continually review procedures and communicate any ideas on streamlining processes
- Understand how other departments affect the processes and communicate any process improvements
General Duties:
- All other duties as assigned by leadership
- Maintain policy according to HIPAA
Minimum Qualifications:
- Bachelor’s degree in Accounting or Finance.
- 6+ years of related experience.
- MS Office (O365 a plus) and excellent Microsoft Excel skills.
- ERP system experience- Dynamics GP 18 R2 and Dynamics CRM a plus.
- Intermediate accounting knowledge
- Analytical and problem solving skills
- Intermediate to advanced computer software literacy (word, excel, access, outlook, Power Point)
- Detail oriented
- Organizational/Time Management ability
- Strong customer service and leadership skills
- Effective oral and written communication skills
- Sound decision making/judgment
- Team oriented
- Flexible/Adaptable to change
- Goal oriented
- Ability to maintain confidentiality
- Ability to multi-task
- Self motivated
- Self managed
Preferred Qualifications
- Intermediate to advanced account reconciliation and auditing skills
- Excellent interpersonal skills
- Project management experience
- Strong orientation towards high volume, fast paced, time sensitive business operation
- Ability to identify opportunities to improve performance and efficiencies within department and self
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Salary Pay Range: $75,500.00 - $101,000.00