Associate Dir, Advanced Analytics
Assoc Dir-Advanced Analytics needed by AT&T Services, Inc. in Dallas, TX [and various unanticipated locations throughout the U.S.; may work from home] to advise business partners with regards to patterns and relationships in data to recommend business direction or outcomes. Supervise a group that gathers, analyzes, and interprets a wide variety of data to identify causal relationships, trigger points, and make predictions on customer behavior. Quantify the significance of data variances and apply an array of statistical methods ranging from traditional to newly-developing within the Big-Data space.
Work on complex problems and provide solutions. Determine and pursue courses of action regarding obtaining desired data and outcomes. Utilize knowledge of advanced analytics, relational database structures, machine learning, data science, research methods, sampling techniques, and system testing. Build predictive models using data, test the model on results outside of the sample size, and verify the model in the real world. Develop reports, charts, tables, and other visual aids in support of findings. Use basic machine learning and AI techniques to build models that support decision making. Perform churn analysis, customer behavior segmentation, sales analysis, customer experience analysis, and product level analysis, including adoption, price elasticity and modeling. Program using SQL, Python, and R. Utilize frontend data visualization tools including Tableau. Build and utilize Adobe Analytics to report on clickstream data. Apply advanced knowledge of backend data pipelines and automations. Supervise one (1) SLS Perf Reporting Analyst, one (1) Specialist-Advanced Analytics, one (1) Analytics MGR – Office of The President, one (1) Lead Customer Experience Analyst, and four (4) Senior-Advanced Analytics.
Requires a Master s degree, or foreign equivalent degree in Computer Science, Computer Engineering, or Electrical Engineering, and two (2) years of experience in the job offered or two (2) years of experience in a related occupation utilizing knowledge of advanced analytics, relational database structures, machine learning, data science, research methods, sampling techniques, and system testing; building predictive models using data, testing the model on results outside of the sample size, and verifying the model in the real world; developing reports, charts, tables, and other visual aids in support of findings; using basic machine learning and AI techniques to build models that support decision making; performing churn analysis, customer behavior segmentation, sales analysis, customer experience analysis, and product level analysis, including adoption, price elasticity and modeling; programming using SQL, Python, and R; utilizing front-end data visualization tools including Tableau; building and utilizing Adobe Analytics to report on clickstream data; and applying advanced knowledge of backend data pipelines and automations.
Our Assoc Dir-Advanced Analytics earn between $156,562.00 to $254,300.00 yearly. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.