Associate Product Manager
About Felix
Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health. Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery and ongoing care — all online at www.felixforyou.ca.
Description
We are looking for a customer-obsessed Associate Product Manager to join the Felix product team. Reporting to a PM leader, you will help empower our patients to effortlessly manage and optimize their ongoing care with Felix.
In this role, you will:
- Re-imagine how our patients manage their ongoing care, including:
- Adjusting and customizing treatment plans
- Managing and scheduling orders
- Dealing with medical issues as they arise
- Work with a team of engineers and designers to define and implement features that empower patients to manage their healthcare.
- Partner closely with our customer support team, pharmacy team, and network of practitioners to identify and eliminate friction in the patient experience.
- Own a variety of metrics related to patient experience.
- Work closely with product design to create simple, smart, and inspiring user-experiences that reflect the needs of our patients - functional, educational, emotional and otherwise.
- Help elevate the Product Management practice at Felix and create an inclusive and supportive team culture.
We’re looking for someone who:
- Has 2-3 years of experience building and shipping products and features customers love.
- Has a shipping mentality. We don't believe in spending forever analyzing and debating. The best way to validate something is to ship it - so let’s do that.
- Thinks critically and follows a scientific & systematic approach to solving problems.
- Has enough technical know-how to talk with engineers about architecture and technical considerations that impact product, and a desire to learn what you don’t know.
- Is able to navigate uncertainty and ambiguity and adept at synthesizing actionable problems, insights, and requirements from raw, unstructured qualitative and quantitative data.
- An excellent communicator that can convey complex ideas succinctly and clearly.
- Naturally collaborative and empathetic; comfortable working with a diverse group of stakeholders across the organization and making sure every voice is heard.
Benefits
- Full medical, dental and vision benefits
- Maternity / paternity policy
- 3 weeks vacation + flexible holiday scheduling
- Competitive compensation
- Stock option grant
- Remote first, work from anywhere in Canada
- Incredible culture powered by an highly collaborative and high performing team
- Large impact at an early stage technology company
- Professional development opportunities, working closely with founders and senior leadership team
Location: Remote (Canada). We are currently working remotely and open to candidates from anywhere in Canada.
We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability, or any other characteristic protected by applicable laws. Selection decisions are solely based on job related factors.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact accessibility@felixforyou.ca for assistance