Backend Engineer, Home Care

Posted Jun 12

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

Available nationwide in every U.S. county
80 million projects started on Thumbtack
10 million 5-star reviews and counting
Pros earn billions on our platform
1000+ employees
$3.2 billion valuation (June, 2021)

About the Home Care Team

Thumbtack recently launched a new customer experience to help homeowners care for their home through personalized guidance, planning tools to avoid procrastination and a seamless way to rebook your favorite pros. This role is focused on helping homeowners go from just hiring a pro when things go wrong to introducing them to being proactive creating a plan for caring for their home.

Challenge

We have technical problems ranging from mobile experiences and performances, high scale backend systems, and to machine learning optimization algorithms. Many of the experiences that we build in our apps are to onboard, engage, and convert our users which requires consistent A/B tests in relation to their experiences. Our challenges are pretty open ended, and we move real fast!

Responsibilities

Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
Execute new ideas quickly and effectively on the backend while also being a resource to other teams and engineers.
Collaborate with applied scientists to connect and implement complex machine learning algorithms to our backend systems to support our growing customer base.
Build exciting new product experiences by partnering with mobile engineers to solve customer facing problems.
Willing, when necessary, to solve tough technical problems at any level of the stack, and be persistent in getting to the solution.
Work collaboratively with cross-functional teams such as Product and Design to plan and execute on engineering projects.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Minimum of 3+ years of industry experience in engineering
Fluent in at least one major programming language and would be able to switch between multiple languages. In our stack. We mainly use Go, Python, Php, with Swift, Kotlin and Java for our mobile apps.
Solid experience building software on top of relational databases such as Postgres or MySQL.
Write high quality, maintainable, testable code, and you enjoy doing it.
Curious, data-driven, and a critical problem solver. Break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.

Bonus points if you have

Experience using AWS and/or GCP and its suite of technologies such as DynamoDB
Familiarity with the big data ecosystem (Hadoop/HDFS, Hive, Spark, etc).
Familiarity with building APIs for full fledged products

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $161,500 - $209,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $137,275 - $177,650. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Benefits & Perks

Virtual-first working model coupled with in-person events
20 company-wide holidays including a week-long end-of-year company shutdown
Library (optional use collaboration & connection hub) in San Francisco
WiFi reimbursements
Cell phone reimbursements (North America)
Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .