Banking Support Programmer

Posted Mar 16

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Jack Henry is seeking a Programmer Analyst for an environment that is composed of small teams but within a large department focusing on RPG or iSeries/AS400 programming that support Jack Henry's core processing products (20/20, SilverLake and Core Director). Candidates will be focused on core application customer support by using their coding experience to fix base code, correct programming errors, bug fixes and troubleshooting. Jack Henry offers a great working culture, competitive benefits package and great career advancement.

Jack Henry's Banking Operations Support team provides technical support of all core products to both in-house and outsourced customers. This team is also responsible for developing and unit testing as well as developing custom coding requested by financial institutions. This position can be worked remotely within the United States.

  • The salary range for this position will be in the range of $55500-$83200 set by the manager based on experience and geographical location.

What you’ll be responsible for:

  • Develops programming code for new and/or existing software enhancements.
  • Devises block diagrams, logic procedures and prepares flowcharting.
  • Troubleshoots and debugs existing code.
  • Tests code and fixes to ensure quality.
  • Develops conversion and system implementation plans; implements newly created code and fixes into existing software.
  • Provides programming support for various interfaces.
  • Keeps customers informed of all enhancements, troubleshooting, and fixes; may assist the customer in determining if and how system enhancements may improve process flow and business function.
  • Creates all programming documentation; may include defining the system and functional requirements of the product
  • May complete project bids and/or work effort estimates. Interacts with customers to gather system requirements.
  • May perform other job duties as assigned.

What you’ll need to have:

  • Minimum of 18 months of programming or software development experience though educational or professional experience.
  • Must participate in an on-call rotation including nights & weekends.

What would be nice for you to have:

  • Associates or Bachelor’s Degree preferred.
  • RPG Programming.
  • Experience in Core support or development.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.