BI Lead

Posted Jan 27

Definition of the company:

8 out of 10 SMEs from developing countries looking to start exporting today get rejected by banks. Those that manage to get access to accounts, are severely underbanked - facing compliance hurdles, unexplained closures of their accounts and poor customer experiences.

Addressing over six million SMEs globally, with a $500B market opportunity in payments & FOREX alone, Silverbird is on a mission to make international traders bankable again. We're here to enable freedom of trade and make it easy for merchants to grow their businesses internationally.

Today, a team of 90+ distributed across the UK, Lithuania, Georgia, Moldova and other countries we are growing rapidly in customers and headcount. We're preparing for a meaningful growth round, building out the organizational infrastructure to enable us to become a global category leader in international trade.

Definition of the role:

The ability for Silverbird to continue to operate a fast and effective service is underpinned by the scale and performance of the technology platform. They are building a new practice for BI within the technical team. Reporting to Roman Zykov, VP of Data Engineering, the Head of BI will define and lead a functional area within the broader technical team.

Responsibilities

  • Ensure every department - product development, acquisition, customer success, finance and more - can make data-informed decisions and improve their performance
  • Lead the development of DWH and ETLs/ELTs required to populate DWH with data from different data sources
  • Lead the development of AML/KYB service based on supply chain data
  • Facilitate and explore ways to enhance data quality and reliability
  • Lead the development and implementation of Tableau reporting
  • You will immediately be responsible for leading a team of 3 BI Analysts and growing this in the next 12 months.
  • You will be able to attract and inspire high quality talent to join the data team.
  • You will be responsible for tooling and platforms used to deliver data and business insights from banks and payment providers

Key Responsibilities

  • Provide services to help Silverbird employees make optimal decisions. Including dashboards, self-service analytics and continuously looking for insights.
  • Develop and understanding of the Silverbird product data, internally and externally / third party data to help develop the tracking of key features
  • Own and manage the analytics teams work and backlog
  • Embrace a "buck stops here" and honest attitude: being proactive in removing blockers and to raising team performance and implementing best practices.
  • Advise on areas for change/improvement, new methodologies & and tools and effectiveness of product management and development overall.
  • Own full accountability for all domain decisions.

Requirements

Key Requirements

  • Experience building and managing a distributed team of 3+ analysts
  • Deep understanding of statistical analysis and common pitfalls of data analysis
  • Hands on experience with BI/visualisation tools (e.g Tableau)
  • Familiarity with data warehousing (e.g big query, Snowflake) ETL Solutions and data pipeline architecture (e.g Airflow)
  • General SQL knowledge
  • Developing and automating reporting / analytics
  • Working with senior stakeholders to provide BI and insights
  • A natural leader who understands how to drive great development and great teams.

Personal Characteristics

  • Mission-Driven - Passion for reducing the impact of SMEs from developing countries who are rejected by banks, and unable to trade internationally
  • Experience and thirst for driving growth in an early-stage start-up; a high level of energy and intellectual horsepower, and unrelenting motivation to succeed and win. Need to be willing and able to make decisions quickly and with imperfect information.
  • Data-Driven/Analytical - Clear understanding of which data matters and how to use it effectively
  • Humble/Collaborative - Low ego, willing to be hands-on when necessary; builds and encourages respect across the organization; seeks input from others to inform their decisions and solutions
  • Impeccable Integrity and Ethical Standards - Someone who models the values of teamwork, collaboration, transparency and results orientation

Benefits

  • A secure job in a successful, internationally active company
  • Remote work and flexible work schedule
  • 28 vacation days and 10 sick days per year with 100% payment
  • Career and professional growth
  • Competitive salary
  • Mental health support by Oliva
  • International environment with a multi-cultural team