Billing & Collections Specialist

Posted Aug 9

About Q4

At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life. 

Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors - all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes. Learn more at q4inc.com.

We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.

Come grow with us!

Q4 is looking for an energetic, self-directed and detail-oriented Billing & Collections Specialist. You will help the company turn sales into cash and be intimately familiar with how the company generates revenue from SaaS contracts. The role primarily supports Finance with the collaboration of Sales Operations, Renewals and Client Success Leaders to complete company billings, process quotes, and generate revenue forecasts while providing customer service excellence.Strong organization skills as well as an eagerness to develop financial and technical skills are essential to successfully own and improve the billing process. The role is ideal for a motivated individual with a willingness to learn, overcome challenges, and desire to grow within Finance.

Responsibilities

  • Process new subscriptions, amend existing subscriptions, and complete other requests from customers or internal stakeholders.
  • Assist with regular bill-runs to ensure clients receive timely and accurate invoices.
  • Allocate earned revenue from Live services and completed Events based on company revenue recognition policies.
  • Assist in the budgeting and forecasting of revenue.
  • Assist and work with the Billing team to maintain and improve the Billing systems that may involve automation, system migration/integration, and more.
  • Resolve subscription and billing inquiries in an accurate and timely manner.
  • Provide analytical support and relevant data to different areas of the business for ad hoc analysis.
  • Support the client renewal process by ensuring accurate and efficient processing.
  • Complete month end responsibilities including the preparation of reconciliations, internal reporting and variance analysis.
  • Work with Sales Operations, Business Operations, Core Accounting, Collections and various other departments to complete day to day functions as well as ongoing projects.

Requirements

  • Bachelor’s degree or working towards; accounting or related field preferred.
  • 3 years of Billing experience
  • Intermediate Excel skills, experience with Salesforce and/or Certinia (FinancialForce) a plus
  • Knowledge of revenue recognition under IFRS is an asset
  • Strong communication, interpersonal, team building and organizational skills
  • Motivated and willing to take initiative on new tasks or challenges facing the business
  • Critical thinker with strong analytical skills and strives to solve problems in an efficient and timely manner

Why Q4?

We are motivated by solving complex problems in unorthodox ways. Emphasis on your well-being means you experience your true potential. We offer a variety of benefits to ensure you can always work hard and have fun:

- Health & dental benefits to balance your heart, mind, and body;   

- Flexible paid time off so you can truly recharge and enjoy life;

- Virtual team building and socials, keeping people connected is important to us; and 

- A fantastic culture to top it all off!

Join #Q4orce

Q4’s diverse and inclusive workplace fosters a friendly, open-minded environment. Diversity makes us stronger from the increased pace of innovation to strengthening our culture. With great reasons to work here, take advantage by submitting your application to join our growing team.

Q4 values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please contact hr@q4inc.com.

#LI-Remote #q4orce