Billing Specialist
About the Role:
DreamBox Learning is looking for an adaptable individual to join our fast-paced team! As a member of the billings/collections team, you will play an integral role in managing the entire contract lifecycle, from invoicing to collections, and ensuring a seamless process from start to finish.
This position will report to the Accounting Manager.
What You’ll Be Doing:
- Communicating payment expectations to customers
- Working in collaboration with the rest of the AR/collections team
- Utilizing NetSuite for invoicing
- Performing checks on closed deals in Salesforce CRM
- Tracking populations of open invoices and payment expectations
About You:
- 2 years’ experience in a similar role (e.g. collections specialist or AR specialist) preferred
- Experience with NetSuite software preferred
- Experience with Salesforce CRM preferred
- Highly attentive to detail and constantly delivers accurate work
- Able to demonstrate exceptional organizational skills and proficiency in handling multiple tasks at the same time
- Exhibits exceptional communication skills, effectively conveying information to customers (internal and external)
- Ability to demonstrate a proactive mindset, taking initiative to anticipate and address challenges
- Passionate about providing exceptional customer service to both internal and external customers
- Exhibits a strong sense of responsibility
- Must be legally authorized to work in the United States
Location: Open to candidates in U.S.
Length of contract: up to 3 months
Compensation and Benefits:
The expected contract rate for this position is $20.42 – 25.71 USD per hour based on several factors, including experience and geography. Benefits for this role are not directly provided through DreamBox Learning.
About Us:
DreamBox Learning, the leading K-12 education technology provider, is radically transforming the way the world learns. As the only dual-discipline solution rated STRONG by Johns Hopkins’ EvidenceforESSA.org in both math and reading, DreamBox provides schools with high-quality adaptive learning solutions independently proven to accelerate student growth. Built by educators for educators, DreamBox empowers teachers and district administrators with robust data analytics and content-specific professional development solutions to complement instruction. DreamBox supports over 400,000 educators and approximately 6 million students in all 50 states, the District of Columbia, Puerto Rico, and throughout the United Kingdom, Australia, Canada, and Mexico. For more information, visit https://www.dreambox.com/.
At DreamBox, we believe diversity is an essential strength. That’s why we’re committed to providing an inclusive culture, an equitable work environment, and creating the most effective educational products that celebrate the diversity in students, families, communities, and the world. We know that talent exists everywhere, but opportunity does not. Therefore, we are a proud equal opportunity and affirmative action employer, but we don’t make these commitments simply because they’re required by law. We hold ourselves to a higher standard and make these commitments so that everyone at DreamBox can bring their full selves to our important mission. Our identities matter, and in order to create a more just, equitable world, we know it begins with DreamBox being an inclusive workplace that serves as a model for that change.