Building Systems Engineer
🌳 Infogrid began in 2018 on a mission to make buildings more sustainable, buildings account for 39% of global carbon emissions and we’re creating real solutions to impact this!
🚀We are still early in our journey but have already achieved a lot; Infogrid now operates across the globe with over 300 people helping to drive our mission forward.
In 2022, Infogrid acquired ESG data and analytics leader, Aquicore. As we integrate our two companies, we have not slowed down on the hiring needs. The Building Systems Engineering team serves as a technical customer success resource, developing and quantifying projects that drive efficiency improvements in building systems.
The Impact you’ll have
You will work with cutting-edge IoT technology in building environments leveraging your technical skills to create apex projects and recommendations throughout our portfolio of established customers. You will help customers utilize their building systems based insights and recommendations to ensure that they get the most out of the platform. You will develop a trusted advisor relationship with key customer stakeholders, onsite building engineers/operators, and Directors of Engineering. You will maintain a communication cadence with customers to drive the identification, quantification, and implementation of building systems projects. You will become the main point of contact and engineering support between the company and the onsite engineers and operators. You will become a subject matter expert on the platform and your domain expertise will help ensure client success.
Who you will work with
While you will be spending a lot of your time engaging with customers, you will also be working with Account Executives and Engagement Managers to mitigate churn and drive renewals. You will represent the voice of the customer to help drive the product roadmap forward.
The skills we are looking for...
- 5+ years of consulting experience in the energy industry
- Experience evaluating a variety of HVAC and Controls systems including Central Energy Plants, unitary equipment and open protocol Building Management Systems
- Empathetic, positive attitude with a desire to help our customers reach their building systems goals
- Understanding of the analytics and reporting used to measure energy efficiency in buildings, portfolios, and building systems
- Ability to understand and communicate on complex building systems
- Ability to clearly explain the impact, value, and steps required to execute complex technical concepts to onsite building engineers/operators and real estate executives.
- Exceptional communication skills, highly organized, collaborative and detail oriented
- Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals
- Passion for technology and for being a part of a fast-growing SaaS company
- Strong leadership skills
- BS or MS in Mechanical Engineering, System Engineering, or Energy Management
- CEM certification a plus
- PE license a plus
Within 1 Month you will,
- Attend On-Boarding Training. You‚ will learn about all aspects of the business with sessions across the different functional groups within the team
- Learn pertinent internal tools (Google Apps, Slack, Zoom, Salesforce, Aquicore Platform)
- Learn about common installation types and metering devices with which the implementations interact
- Learn the library of building systems recommendations
- Shadow cadence calls held by Senior Building Systems Engineers with onsite staff
- Shadow calls across implementation and customer onboarding to build an understanding of customer implementations, methodology, key milestones, systems, processes, and the differing integration needs. Learn about the various products we offer and how we interact cross-functionally with these teams
- Follow along on site scoping visits to understand how we determine the scope of implementations and any site requirements that need to be taken into account.
Within 2 Months you will,
- Demonstrate product proficiency and understanding
- Be assigned and begin servicing your own buildings and accounts
- Work with the Account Executive and Engagement Managers to support new opportunities.
Within 6 Months you will‚
- Be the product expert and the go-to technical resource for the Sales and Customer Success team. You will demonstrate proficiency and understanding of building operations from both cost and engineering perspectives
- Work on enhancing existing solutions by rolling out new processes and tools to improve efficiency of project generation and impact calculations
- Provide technical expertise and support for the Product Team
- Continuously learn and maintain your expert product knowledge as the platform evolves and grows.
- Mentor new team members
Within 12 Months you will,
- Have developed close relationships with customers and fellow colleagues to get a deep appreciation for the management of real estate portfolios
- Have oversight and ownership of dozens of real estate portfolios to coordinate and oversee project generation and implementation to provide continuing value to our customers
- Own the ongoing interactions, priorities, and roadmap for existing solutions
- Proactively identify, pilot and implement ways to increase efficiency in Building Systems Engineering processes; assess results and refine
- Help train new Building Systems Engineers.
Come save the world with us!
❤️ Feel good about your work: Infogrid is actively helping big companies reduce their environmental footprint. We also offset everyone’s carbon footprint.
🤸 We’re flexible: We encourage remote working and offered flexible working hours before COVID and we’ll keep that flexibility afterwards.
📚 Learn and get promoted: Join us at the start of our journey - we’re growing quickly and believe in promoting from within. You can learn and grow your career here.
🌟 Improve yourself: We give everyone a day per month to focus on personal development.
🧑🏽🤝🧑🏽 Make friends: Everyone here is lovely.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to your recruitment process, speak to our recruitment team who will be happy to support you.