Business Development Manager
KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Business Development Manager for its Ontrack business, located in the US.
In this consultative sales role, the Business Development Manager will drive revenue and build brand loyalty by developing and growing relationships with law firms and corporations. Specifically, the successful candidate will drive new eDiscovery and computer forensics sales opportunities for the global Legal Technology (LT) business from prospective clients across the U.S. region, with a particular focus on clients in the Midwest. As the company’s initial point of contact with our clients, the Business Development Manager will provide strategic guidance for our legal technology services (electronic discovery and digital forensics).
Candidates must be confident, highly self-motivated, and able to gain credibility as a trusted advisor with lawyers at all levels including law firm partners, and our C-Level corporate clients, as well as serve as a collaborative and assertive liaison with corporate purchasing departments.
The Business Development Manager is expected to build a robust sales pipeline, to build relationships, and to grow new business.
Remote, work from home opportunity.
Responsibilities
- In this capacity, the Business Development Manager role will perform the following tasks, under direction of the SVP, Global LT Sales.
- Target and prospect lawyers at all levels in law firms practicing in the area of competition law and dispute resolution, and corporate decision makers in the areas of Legal and Compliance to develop new relationships.
- Identify and develop new opportunities and leads for Legal Technology (LT) services (eDiscovery, computer forensic and other consulting services) with corporations and law firms, with the responsibility of achieving and surpassing revenue goals for opportunities and accounts.
- Provide product and service demonstrations and help potential clients understand our value-add, leading to achievement of revenue goals.
- Create accurate project estimates and clear Letters of Engagement.
- Once a project is won, provide any necessary client project support to ensure that the client’s satisfaction level is high, thereby creating new opportunities from that client and those they talk to.
- Provide other support as requested in order to reach the collective goals of the LT team.
- This position may require after-hours and weekend work. International travel may be required, in line with business needs. The candidate must be able to travel via conventional means for up to 20 hours; including local, regional, and/or international travel.
Qualifications
- Degree – University graduate, legal degree preferred.
- Experience and established record of effectively selling a complex technical product or service.
- Proven ability to gain an audience and credibility with C-Level and senior level decision-makers in information technology (CTO, CIO), legal (Chief Legal Counsel), compliance (Chief Compliance Officer) and law firms (Partner).
- Persuasive communication, presentation and product demonstration experience.
- Strong technical aptitude.
- Ability to conduct benefit oriented demonstrations of our review platforms including Nebula and Relativity.
- Understanding of the litigation process, with previous experience selling a litigation product or solution preferred. Exposure to platforms such as Relativity, Ringtail or Nuix would be beneficial.
- Certification – Any computer forensic, eDiscovery software, network security and/or investigative certifications are considered a plus.
- Existing relationships with law firms in within the established region will be highly regarded.
What We Offer
- A friendly and welcoming team-oriented environment
- Opportunities for career advancement and growth
- Business casual dress
- Medical/Dental/Vision benefits as well as company provided Life Insurance, Short Term and Long-Term Disability
- Paid Time Off & Pension plan
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
- Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
- Smart - We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With 25 locations across 16 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Through its global Ontrack data management business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management.
Serving organizations for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, data processing, application software and data hosting for web-based document reviews, and managed document review services.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500), and CEO Chris Weiler was a 2014 Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is a Relativity Certified Partner and maintains ISO/IEC 27001 Certified data centers around the world.
KLDiscovery is an Equal Opportunity Employer.
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