Business Intelligence Lead

Posted Apr 3

About us

Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader in travel mobility.

  • One of the highest-rated global transportation companies with a rating of 4.9/5 stars in Trustpilot, Tripadvisor, Google Reviews, Reviews.io etc
  • 110 destinations in 51 countries with a goal to reach 400 destinations by 2024
  • Over 1 million happy travellers every year

The Team

We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn’t join Welcome by chance, and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a “pay it forward” mentality, but with big and bold goals.

About the role

Welcome Pickups is looking for a Business Intelligence Lead to join our fast-growing and dynamic organization. You will be the person spearheading Business Intelligence for the company including managing and/or overseeing all data and BI professionals across departments, translating data and findings to strategy and financial decisions, being responsible to keep uniformity across data sources and documentation in place, as well as promote data literacy across the organization.

The role will be internal and will report directly to the CEO.

What you will do:

  • Be the single point of truth regarding all Welcome data sources
  • Hire and manage Data Engineers and overview department BI analysts
  • Secure that all department BI analysts are aligned and use a common set of data
  • Make sure that results and findings from department BI analysts are communicated across departments
  • Combine findings across departments that can formulate the long-term strategy of the company and affect the company's key financial metrics
  • Manage and prioritize stakeholder expectations around bigger BI Projects
  • Connect all current or new data sources under a common setup in order to provide greater value across teams
  • Make sure that BI documentation is updated at all times
  • Create or support in the creation of reports for areas of interest in various business units, including but not limited to Operations, Customer Support, Commercial, and Finance
  • Run training initiatives and have final responsibility for Welcome team's data literacy

Requirements

About you

You see yourself as a mix of a data and a business person. You believe that much greater things can happen if you combine data crunching and business goals, leading to strategic and financial outcomes. You feel you have the skills to realize and execute better than anyone else. You take pride of your work, you are not afraid to take responsibility for your actions, and you seek to make the greatest impact. You believe that through this role, you will have a great opportunity to do what you love, work in a great work environment, and bring tangible results that will fuel the company's growth and your own personal development.

What we are looking for:

  • Master's Degree in Business, Data Analysis, or a related field
  • 4+ years of Experience working as a hands-on Business Intelligence Analyst with expert use of data analytics tools
  • Expert knowledge of SQL
  • Experience managing a data engineering/ business analysis team with proven results
  • Excellent stakeholder management skills, and experience in leading the use of data to create business intelligence that leads to insight, decision-making, and action
  • Strong subject matter expertise and first-hand execution experience in business intelligence analysis
  • Strong leadership and people development skills to develop a small team of BI professionals, mentor users of insight (leaders across the organization), and educate the broader Welcome team on the valuable use of data
  • Ability to manage the evolving data requirements and data sources
  • Experience in using Power BI as the tool of choice is a plus
  • Experience in a fast-paced tech/digital environment will be preferred

Benefits

  • Competitive salary package
  • Vibrant and fresh work environment at the center of Athens
  • Flexible work-from-home policy
  • The tools you need to successfully perform your daily tasks
  • The unique opportunity to join “the next big thing” at the ground level

Next steps

If we got you excited and you think you have what it takes to join a young, well-funded and fast-growing startup, then just hit the ‘Apply for this job’ button!