Business Management, Complex Projects & Support
Full Job Description
Business Management
The Business Management job is responsible for providing day-to-day support for business strategy projects for the assigned functional business area. Under general supervision, this job supports strategic business management consulting by generating metrics and drafting reports to support business strategies. This job helps ensure that the assigned functional business area is optimized and cost effective.
Key Responsibilities and Duties
Generates metrics and drafts and reviews reports in assigned functional business area to inform decisions on tactical issues that impact the business.
Implements policies and procedures in support of the business area strategy.
Executes process improvements in the assigned business area.
Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
Supports business management projects by documenting risks, issues and action items.
Participates in meeting planning in support of business projects and objectives.
Educational Requirements
University (Degree) Preferred
Work Experience
2+ Years Required; 3+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
6IC
Provide operational research and administrative support to our institutional client relationship managers and client service managers
Assure that all assigned cases are handled in accordance with operational business handling time and quality standards (Service Level Agreements)
Analyze institutional issues and problems and triage solutions that will lead to optimal outcomes for plan administrators and internal business partners
Assist the integrated team in achieving record-keeping efficiencies and streamlining servicing processes
Participate in and/or lead key projects that impact our institutional internal and external clients
Support CS&T and other retirement business stake holders on streamlining record-keeping and administrative processes that impact the field; participate in meetings with stakeholders and business partners from across the organization on behalf of the retirement services business
Base Pay Range: $61,900/yr. - $103,100/yr. Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our
Benefits Summary
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law
here
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email:
accessibility.support@tiaa.org