Business Operations Coordinator - B2B SaaS

Posted Sep 25

Localize is looking for a Business Operations Coordinator to join our US-based remote team. As we continue to grow our company, we are looking for people who are passionate about technology and who know how to make an impact in a growing organization.

The Business Operations Coordinator role is essential to ensuring smooth day-to-day operations and administrative support for the executive team. You will provide comprehensive assistance to key leadership members so they may focus on their primary responsibilities and maximize effectiveness.If you are a detail-oriented go-getter who enjoys taking on a wide variety of Back Office, Administrative, and People Operations duties to support a growing technology company, please apply. 

The ideal candidate is a business professional who is organized, process-oriented, and extremely reliable. You take pride in the quality of your work with exceptional accuracy, confidentiality and professionalism. You work independently yet are a collaborative team player who has a passion for shared growth and success!Responsibilities:

Back Office and IT Operations

  • Responsible for managing subscription billing and accounts receivables; creates and sends invoices and follows up to get them paid.
  • Oversees financial data and compliance by recording and maintaining accurate financial entries and balancing transactions.
  • Reconcile deferred revenue accounts. Ensures accounting process closely follows the GAAP to make financial comparisons easier and help set the stage for future growth.
  • Responsible for new vendor onboarding and other compliance tasks.
  • Oversees the planning, execution, and conclusion on SOC2 and ISO 27001 compliance audits.
  • Manages compliance calendars and schedules.

Administrative

  • Works closely with executive staff to ensure that operations are running smoothly.
  • Oversees planning and execution of key projects and initiatives.
  • Maintains a high degree of professionalism and confidentiality regarding company financial, compensation, and investor relations information.
  • Provides administrative assistance to executive staff which may include making travel arrangements, booking appointments, writing internal and external communications, and preparing spreadsheets and presentations.

People Operations

  • New employee onboarding, maintaining employee handbooks, and ensuring overall compliance.
  • Coordinates efforts to enhance our remote team culture and employee engagement. This may include planning and executing a variety of creative employee appreciation activities (e.g. small wins, anniversaries, birthdays, virtual happy hours, company-wide gatherings, etc.).

Qualifications:

  • 4+ years of professional work experience in a Back Office or People Ops role, ideally in a fast-paced technology or software industry.
  • Bachelor’s degree in business administration, accounting or related field is preferred.
  • Background in bookkeeping, accounting, and human resources is highly desirable.
  • Proficiency using G Suite, Google Apps, MS Word, and Excel with the ability to learn additional applications as needed.
  • Highly organized and process-oriented with strong attention to detail.
  • Skilled at cross-departmental project management
  • Experience with the following is a plus:
  1. Working in Maxio (or similar financial operations platform).
  2. Managing compliance programs such as SOC 2 Type 2 or ISO 27001
  3. Offsite event planning
  • Proactive, resourceful, and self-driven to work independently with minimal supervision, while still providing progress updates and sharing information in a productive manner
  • Passion for people, process, and sustainable workplace culture - You are ready to dive into anything and thrive in a growing, changing environment.

This position is only open to applicants who reside in and are eligible to work in the US.

About Localize:

The Localize platform is used by 700+ companies to automate the translation of their web and mobile applications and bring their products & services to new markets at record speed. We help companies like Ahrefs to translate their website, NYU Langone Health to translate their urgent care scheduling page, and the University of Nebraska at Kearney to translate their international admissions page. To see our product in action, click any of those links and use the website's language switcher to switch from English to another language. 

Localize works by providing a code snippet (similar to the Google Analytics JavaScript snippet) that our customers add to their website/web app. The Localize snippet pulls in content from the page into the Localize dashboard where our customers log in to add translations and manage their content. Localize automatically deploys those translations to the customer's production site, reducing development costs and accelerating time to market. 

We are a team of ~20 people working fully remote. We offer competitive pay, a full benefits package, and a culture with an emphasis on work + life balance.

To apply:

Along with your resume, send us a cover letter that showcases your personality and tells us why we should hire you. Previous experience working in a remote position is a must.