Candidate Experience Specialist
Description:
Before you read on, take a look around you. Everything you see has been shipped, often multiple times before reaching its destination. Global ecommerce sales are expected to total $5.5 trillion worldwide in 2022 and continue growing over the next few years. Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce.
Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, and platforms are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.
Shipping & handling responsibilities:
- Coordinate and schedule interviews, ensuring alignment between candidates, interviewers, and hiring managers
- Ensure the best candidate experience by partnering with recruiters and hiring managers
- Identify opportunities and develop projects to improve scheduling efficiency and candidate satisfaction
- Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS)
- Provide data and metrics reports to the recruiting team
- Oversee the Candidate Experience survey, monitoring response rates, following up on feedback, developing monthly reports, and identifying improvements in partnership with the team
- Coordinate the Interviewer Recognition Program to appreciate and motivate interviewers
Requirements
- BA/BS degree
- 3+ years of experience in Recruiting preferably with interview coordination and candidate experience
- Strong organizational and time-management skills
- Excellent communication and interpersonal skills
- Proficiency with applicant tracking systems (ATS)
- Ability to work collaboratively with multiple stakeholders
- Attention to detail and a commitment to providing an excellent candidate experience
- Advanced English
Bonus
- Previous experience with Lever
Sail through the process:
Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com
Shippos in the wild:
Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.
For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.