Cash Product Manager/Business Banking-VP
Cash Management Product Manager- Business Banking-Vice President
Full Job Description
Position Summary:
Cash Management Business Banking serves the cash flow needs of businesses with annual revenue between $500,000 and $20 million. We are the leading bank for small businesses in our key markets, providing deposit and cash management services and payment solutions. This will be a high visibility role focused on driving innovation, growth, and relationship building and management. This role works closely with key stakeholders across Commercial Bank, Treasury Services, Strategy, Digital and the Cash Management team. This role is a hybrid of core product management and product strategy and will require an individual who can work in an ambiguous environment with influencer skills to work across multiple levels and be able to drive the adoption of new and existing partner strategies that benefit Business Banking.
Responsibilities:
- Drive the end-to-end Cash Management Product delivery strategy for Business Banking
- Lead product initiatives and manage the associated risks and controls to ensure cross-team alignment, while maintaining adherence with legal, compliance, and regulatory guidance
- Develop a process to analyze and measure product usage and trends, advise on product gaps and enhancements, and develop long-term product strategy and manage product roadmaps
- Use a data driven approach to provide recommendations for product and pricing simplification
- Support content and delivery for marketing, communications, procedures, and training
- Partner with agility leads, area product owners, and business representatives to deliver expected business outcomes
- Lead commercialization efforts to ensure products and capabilities are ready to be offered to Business Banking clients in close partnership with Field Sales Strategy, Marketing and other key areas
- Collaborate with partners to identify opportunities to increase sales, improve client experience, increase retention and client satisfaction, and deepen BB relationships through product go-to-market and commercialization strategies
- Formalize feedback loop on products and competitive landscape with field teams, including BRMs and CMCs
Experience:
- 8+ years of experience with any combination of management consulting, corporate strategy, or product development roles in Financial Services
- Knowledge of Cash Management/Treasury Services
- Bachelor's Degree required; MBA preferred
- Excellent problem-solving skills and ability to prioritize issues and analysis; strong organizational skills and detail-orientation
- Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred
- Ability to analyze business opportunities and create business/project plans that can be executed against with strong business cases
- Excellent interpersonal and influencing skills (both written and verbal); ability to interact with colleagues at all levels and collaborate across teams
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans