Channel Sales Manager
About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
Responsibilities include but are not limited to:
- Work closely with our Director/VP of Partnerships and other team members in the department
- Hire and manage a team of Channel Sales Specialists in the North America
- Market mapping of the travel agent and telecom retail universe in key cities across North America and creating a distribution roadmap to achieve maximum penetration across the universe
- Onboard and support new partners as they join the Airalo partner community
- Build and maintain fruitful relationships with the store managers / owners to drive mutual growth
- Drive visibility and brand awareness for Airalo at point of sale through merchandising / employee training
- Design and manage a program to educate retailers on eSIM adoption
- Conduct competitive research and define the Airalo retail distribution roadmap to maintain Airalo’s status as the preferred provider across partners
- Collaborate and work with different internal and external stakeholders to develop and execute projects/opportunities successfully
- Own and deliver monthly, quarterly and annual OKRs with regular tracking and progress reports
Must-Haves
- 5+ years of experience in retail channel sales or business development in the travel or telecom industry
- At least 2 years’ experience in hiring and leading a team
- Good understanding of the retail (preferably the travel and / or telecom retail) channel in North America
- This is a largely relationship driven channel. You must be able to forge and nurture relationships with stakeholders across the channel
- Ability to narrate a good story - Airalo’s unique story and the problem we solve for our users makes it a compelling pitch for partners
- Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
- Ability to multi-task
- Experience with sales and partnerships tools
- Perfect verbal and written communication skills in English
Good to Haves
- Familiarity with the travel or telecom industry
- Prior work experience in the travel or telecom industry
- Experience in building and leading a team
- Certificates and courses in sales and partnerships
- Verbal and written ability in additional local / regional languages
We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo.