Chief Product Officer

Posted Sep 7

JOB DESCRIPTION

Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION

Finalsite will transform the way school communities engage with their schools.

SUMMARY OF THE ROLE

The CPO is a strategic role responsible for the global product function, including product department and all the product verticals. They work directly with senior management to bring the company-wide vision to fruition through the product. They align your business goals with consumer needs and market demands. In order to construct the vision, the CPO must have a clear overall understanding of customer pain points: what challenges they face and what problems they need to solve. Additionally, a CPO should be capable of analyzing data to ensure that the company’s objectives are achieved.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES
  • Develop a vision. Think of the product in mid to long terms and create, share, update, and align their vision of the product with the CEO and senior management team. They’ll have a product vision statement that acts as a guide for all the teams involved in product development.
  • Create a strategy. Oversee product delivery by creating processes, roadmaps, and strategies to turn the company vision into reality.
  • Lead their team. CPO will lead their vice presidents (VPs) of product – each responsible for certain product verticals – to make their vision come true. They’ll also ensure their VPs can translate the vision to their product teams, who will have a more hands-on approach to implementing strategies and developing the product.
  • Inspire marketing plans and promotions. CPO will dive deep into market, customer, and product data to establish consumer metrics and KPIs, which are essential to gauge feedback and product performance for continuous improvement.
  • Build bridges. CPO will bring out the best in others, from hiring the right people and forming future leaders to creating powerful relationships with all stakeholders to deliver the best product.
QUALIFICATIONS AND SKILLS
  • 15+ years experience in product or similar position (required)
  • Minimum of a bachelor's degree in business, economics, IT product management, computer science, marketing, psychology or other related subjects.
  • Strong communication skills
  • Leadership skills that bring teams together to achieve common goals
  • The ability to persuade teams and users to achieve their needs with the product.
  • Engage customers as a priority using active listening, understanding them and improving the customer experience.
  • Able to make the right decision at the right time for the product related information
  • Strong data skills-including analytics, measurement, analysis tracking and more
  • Keen eye for detail

Link to All Staff Competencies and Mental and Physical Requirements

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.