Cloud Finops Analyst
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
As a Cloud FinOps Analyst, you will be responsible for helping Bazaarvoice understand and optimize their Amazon Web Services (AWS) spend.
You will be working on identifying cost reduction opportunities at an architectural level, building cost forecasting models, creating better governance and cost management controls, and recommending AWS reserved instance and savings plan purchases.
You will work within our Product Development Platform portfolio, reporting to the manager of our Cloud FinOps team working closely with another FinOps Analyst.
Your skills in communicating to various audiences will be crucial in this role.
You will use a variety of tools, ranging from AWS native tools (e.g. Cost Explorer, Cost and Usage Reports) to third-party tools (e.g. Tableau, Excel, third-party cloud cost management services). You are expected to be a fast learner in AWS cost management practices, particularly in AWS billing, and use that knowledge to mentor other leaders within Bazaarvoice Engineering to create a knowledgeable global Cloud FinOps community.
Responsibilities:
- Work directly with Bazaarvoice leaders to help them understand their AWS spend and optimize it based on their unique architecture and desired business outcomes. This will include leveraging cloud cost data and documentation to support your work.
- Work with a high degree of autonomy, though you won’t be alone–you’ll have a team there to help when you need it.
- Communicate across multiple internal customer personas, from Engineering to Finance, and up to C-Suite staff
- Build and maintain tools to improve our execution of cost optimisation projects
- Work directly with internal customers to help them understand their AWS spend and optimize it based on their unique architecture and desired business outcomes
- Keep up to date on the latest AWS news and changes
- Continually work at being an expert in all-things-AWS, especially from a cost standpoint, and disseminate your knowledge to the team whenever possible; recommend AWS reserved instance and savings plan purchases
- Maintain and improve the quality of deliverables and internal documentation.
- Mentor and level up technical knowledge of fellow colleagues.
Requirements:
- Demonstrated financial modelling capabilities in an IT context (ROI analysis, TCO Analysis, Cloud Costing, Technology Business Management, Financial Analyst roles)
- Excellent verbal, written, and client-facing communications skills.
- Strong Analytical and Spreadsheet skills (MS Excel/Google Sheets)
- Knowledge of financial budgeting practices, capital vs. operating expense items, and software purchasing
- Ability to self-start and self-regulate your work, and communicate clearly when you need help.
- Experience communicating effectively with executive audiences
- A desire to improve the AWS practitioner community by sharing knowledge.
- A knack for putting people at ease when discussing the systems they’ve built, which will allow you to dive deep into an environment and make improvement recommendations.
- Meticulous attention to detail
- Desired Criteria
- Prior experience in AWS cost management
- Strong knowledge of AWS concepts, tools, and services
- Strong understanding of the business and strategic needs around cloud computing
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Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
Please note: Candidates who are successful will be required to undergo a Basic level DBS (Disclosure and Barring Service) background check.