Cloud Ops Engineer I
Company Description
When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.
Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.
Job Description
CloudOps Engineers are members of our Cloud Operations team. CloudOps Engineers design, implement, and supervise tooling, systems and infrastructure that support our customer-facing SaaS applications spanning several virtual and cloud environments, worldwide. CloudOps Engineers also ensure success in areas including incident management, successful deployment of application code and data integrity.
Essential Functions and Responsibilities:
Planning
- Infrastructure capacity planning
- Active participation in team's work planning
- Flag-raising
- Provide off-hours and emergency support through on-call rotation
Implement/Get it done
- Perform deputy role during production outages and performance events
- Assist with RFO creation, follow-up and resolution
- Assist with writing/modifying new/existing scripts and infrastructure code
- Build new virtual servers and environments
Product/Business Value
- Monitor and investigate issues in cloud environments
- Operate and maintain monitoring systems and frameworks in multiple environments
- Deploy code in multiple environments
- Mentor Cloud Operations Specialists
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. In accordance with applicable laws, Renaissance Learning will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
- Experience with or well-rounded knowledge of key cloud best practices, tools, techniques, and frameworks
- Entry level experience working with programming/scripting languages, infrastructure as code, deployment, and monitoring tools and methodologies
- A sound understanding of application monitoring and troubleshooting
- Ability to perform code deployments in multiple environments with a variety of tools
- Ability to build entire datacenter environments with assistance
- Basic knowledge of infrastructure as code principles
- Knows HTML knowledge.
- Basic Networking knowledge (Network+)
Other General Skills
- Experience with Renaissance applications preferred
- Must have excellent reading/writing skills, must be able to create emails and reports which capture technical details of problems or situations
- Ability to perform many functions at once, moving between tasks and functions quickly while accurately completing tasks assigned
- Report writing will consist of crafting Reason for Outage (RFO) reports and any security reports
- Ability to communicate optimally in written, oral, and other formats
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salary Range: $67,000-80,000.
Benefits:
Frequently cited statistics show that some women, minorities, individuals with disabilities, and protected veterans, may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need into the future. We hope you're open to learning new skills to grow with us. Make our team, your team!
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
At Renaissance our mission is: “To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide.” Inherent in that guiding principle is dedication to serving all identities by recognizing the importance of Diversity, Equity, and Inclusion (DEI) in our organization, our work and our products. Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
#LI-Remote
Benefits:
- World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
- Health Savings and Flexible Spending Accounts
- 401(k) and Roth 401(k) with company match
- Paid Vacation and Sick Time Off
- 13 Paid Holidays
- Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
- Tuition Reimbursement
- Life & Disability Insurance
- Well-being and Employee Assistance Programs
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
EQUAL OPPORTUNITY EMPLOYER
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
REASONABLE ACCOMMODATIONS
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
EMPLOYMENT AUTHORIZATION
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For information about Renaissance, visit: https://www.renaissance.com/