Content Writer

Posted Nov 20

About us

MyOperator was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication. With a team of five in 2013, we have now become a family of 180+, and the growth continues.


We created this product with the belief that each customer call is a potential business opportunity. Our product helps businesses manage and optimize each customer call and enhance their customer calling experience.


Today, companies all over the world are realizing the benefits and power of cloud communication. With our product, we want to expand both its knowledge and usage to businesses across the globe.


We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries.


Job Description

This is a remote position.

Key responsibility areas: 

  • Conducting in-depth research on industry-related topics and trends in order to develop original content; developing content for blogs, tutorials, emailers, social media etc. Assisting the marketing team in developing content for advertising campaigns.
  • Knowledge of SEO best practices to increase traffic on the website. 
  • Identifying customers’ needs and recommending new content ideas
  • Ensure that content meets the company’s needs, and follows our in-house style guide.
  • Work with the graphic design team to ensure a user-friendly experience.

Requirements

Requirements

  • 6months - 1 year of experience in content development
  • Graduate/Master’s in any discipline (Bachelor's degree in communications, marketing, english, journalism, or related field preferred)
  • Excellent command over the written and spoken English 
  • Drive to write original digital content in a crisp, consistent, and client-friendly tone.
  • An active presence on LinkedIn, Twitter, FB, Instagram, etc
  • Proficient in Microsoft Office and Social Media platforms.