CRM Developer
Who We Are
Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that’s taking the world by storm!
With clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data & Analytics.
Our international team renders services to a diverse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors.
What We Offer
💨 Fast-moving environment – you will never stop learning and growing
❤️ Supportive and positive work culture with an emphasis on our values
🌍 International presence – work with team members in Europe, the US, and around the globe
🪐 100% remote forever
🌴 Flexible Vacation Policy
🧗🏼♂️ Career progression paths and opportunities for promotion/advancement
🍕 Organised team events and outings
What we’re looking for
We are seeking a dynamic CRM Developer to enhance our communication strategy on Braze. You'll be responsible for creating engaging emails, push notifications, in-app messages, and more. Additionally, you'll ensure seamless data integration between Braze and other systems. The ideal candidate combines technical expertise with creative flair, ensuring every message resonates perfectly with our audience.
Responsibilities
• Analyze and Clarify Client Needs Collaborate with clients to understand their CRM requirements for emails, push notifications, in-app messages, and more, translating them into technical specifications.
• Execute Customer Requests Perform code changes, enhancements, and bug fixes in Braze to meet client needs and improve system functionality.
• Support Brand Growth Develop and implement innovative CRM solutions using Braze to drive the ongoing growth of the brand.
• Optimize Message Development Use best practices in developing emails, push notifications, and in-app messages, ensuring compliance with regulations and accessibility standards.
• Prepare and Execute Campaigns Design, develop, and deploy Braze campaigns with dynamic content to maximize engagement across various message types.
• Perform Quality Checks Conduct rigorous quality checks on all Braze CRM solutions to ensure accuracy, performance, and reliability.
• Investigate Performance Issues Diagnose and resolve performance problems in Braze campaigns and CRM systems to ensure optimal delivery and engagement rates.
• Collaborate with Teammates Work with cross-functional teams to enhance processes and workflows in Braze for better efficiency.
Qualifications
• 2+ years of experience in CRM Development or Frontend Development
• Strong understanding of programming fundamentals (conditionals, loops, comparisons, filtering, assigning variables, and variable types.).
• Proficiency in HTML, CSS, and JavaScript for crafting and styling dynamic notifications.
• Experience with templating languages such as Handlebars.js, Mustache, Liquid, MJML or similar templating language.
• Experience leveraging JSON data models when building templates
• Understanding of responsive design principles and mobile-first development.
• Experienced with leveraging RESTful APIs
• Experience with Git.
• English at C1 level
Soft skills:
• Excellent written and verbal communication skills
• Ability to clearly and concisely communicate technical concepts to technical and non-technical audiences
• Experience collaborating with designers, project managers, and other stakeholders to deliver technical solutions that meet business objectives.
Bonus:
• Experience working an agency setting or working with external clients.
• Proficiency in Braze or equivalent platforms like Salesforce Marketing Cloud or similar
• Basic knowledge of SQL for data manipulation and retrieval.
• Braze or Salesforce Certifications
• Design skills
Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.