Customer Service Representative
Description
EMAPPLY is currently hiring a Customer Service Representative to join a growing Australian business in the fragrance and consumer goods industry. In this role, you will be responsible for providing excellent customer service and support to the company's clients. You will handle customer inquiries, troubleshoot technical issues, and provide guidance and solutions in a timely manner.
As a Customer Service Representative, you will have the opportunity to work remotely and enjoy the flexibility of working from the comfort of your own home, while still contributing to the team.
Role: Customer Service Representative
Hours: Monday to Friday, 6am - 2pm SAST
Salary: R260,000 - R280,000 P/Y
Requirements
- Experience in customer support or a related role
- Excellent communication skills, both verbal and written
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Good organizational and time management skills
- Empathy and ability to provide exceptional customer service
- Proficiency in using customer support tools and software
- Attention to detail and accuracy
- Ability to work independently and in a team
- Flexible and adaptable to changing priorities
Benefits
- Training & Development
- End to End experience and exposure
- Direct access to high level management
- Work From Home