Customer Service Representative
Job description
Customer Service Representative – Italian speaking
Exciting AG is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting AG is one of the leading providers of comprehensive sales support. We take care of any desired communication, in writing, by telephone or chat as well as in the social media.
You want to work in a motivated team and are looking for new challenge? Then you have come to the right place! We are looking for motivated employees (m/f) for our locations in Belgrade, Niš and remote!
What will you be doing?
- Provide support for all customer inquiries via telephone and e-mail
- Documenting the results from conversation properly
- Service to ensure customer satisfaction
- Provide product and service information to customers
- Keep up to date on services, policies and processes to ensure implementation and accurate information
- Be independent in your tasks
Job requirements
That's how you convince us:
- You have fun on the phone and with customer service
- You are a team player, but able to work individually as well
- You are flexible, reliable and show commitment
- You are fluent in Italian
- You have good written and spoken English language skills and a strong customer and service orientation
That's what we're offering you:
- Professional induction, as well as regular training and workshops
- Long-term exciting career and development opportunities in a flat hierarchy
- Flexible working time models for an excellent work-life balance
- Work from home
- Modern office in the city center, free beverages, fruits and much more
Are you excited?
Apply today!
exciting d.o.o. – Starine Novaka 23/ 1. Floor, Beograd – www.exciting.de