Customer Service Representative
Description
Make sure your CV and portfolio are in English, otherwise your application won’t be considered.
About Proppel
We find, train and place Top 1% talent from Argentina in companies in the US and the UK to help them grow faster.
If you’re looking for the opportunity to develop your skills and work with some of the best and most exciting companies around the world, Proppel is the place for you.
Our headquarters are in London, UK, and we’re looking for top-tier talent in Argentina to support our clients in the UK and the US.
Good luck with your application!
Who we’re looking for
- You possess strong problem-solving skills and a proactive approach to assessing situations
- You have excellent communication skills, both verbal and written
- You possess excellent time and project management skills and others can rely on you to get things done on time
- You’re detail-oriented
- You thrive in a fast-paced environment and can be reactive and flexible
- You have a strong work ethic and willingness to learn
- You’re a team player
Requirements
As a Customer Service Representative, these will be some of your responsibilities:
- Handle multiple customer interactions through phone, email, and chat platforms simultaneously
- Address leads promptly across various communication platforms
- Provide accurate information about products or services
- Maintain customer records and documentation
- Actively listen to customers' concerns and find solutions to their needs
- Establishing and nurturing customer relationships
- More depending on the company you’re assigned to
Experience & Skills
- 1-3 years of experience in a similar role is required
- Ability to effectively handle customer service enquiries on social media channels, email and other customer support apps such as Gorgias and more
- Familiarity with Google Suite applications
- Exceptional English level, both written and spoken is required
Benefits
- Above-market competitive starting salary
- Get paid in US dollars
- Permanent fully remote opportunity
- Ongoing training and development
Apply Now
Join us in this exciting new role, apply today!
Before you apply, make sure your CV and portfolio are in English, otherwise your application won’t be considered.