Customer Service/Sales Representative
Full Job Description
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Department of Campus Recreation is seeking Penn State students to work as Customer Service and Sales Representatives at the Intramural Building.
Customer Service and Sales Representatives are responsible for creating the “first impression” to our patrons. Job responsibilities include : greeting customers, performing sales transactions and program registrations, providing exceptional customer service including answering questions about Campus Recreation programs and services or directing customers to appropriate staff, as required. This position assists in answering telephones and working face to face with patrons.
Customer Service Representatives must be Penn State students and possess the ability to multi-task in a fast-paced environment with excellent interpersonal skills. Must be a team player, willing to cover or trade shifts when necessary. Must be able to work days, evenings, and weekends, as necessary. Familiarity with customer service and cash handling/sales procedures is preferred.
Campus Recreation is a department within Student Affairs that provides fitness, wellbeing, and recreational programs to the campus community through the operation and administration of the new expanded and renovated 200,000 sf Intramural Building, the McCoy Natatorium, the 700-acre Stone Valley Outdoor Recreation Area, a Tennis Center including six clay courts and four indoor courts, the White Building, Outdoor Adventures, Aquatics, Club Sports, Fitness and Wellness Programs, and Intramural Sports.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State Covid-19 Vaccination or Testing Requirements
Penn State is committed to the health of our local and global communities. As a condition of employment, all employees are required to comply with COVID-19 vaccination or testing requirements. Click on Penn State Covid-19 Vaccination or Testing Requirements to learn about the requirements as well as general COVID-19 information at Penn State.