Customer Support Engineer
Job description
MGID was founded in 2008 and is one of the leading companies in native advertising. We enable our media partners to monetize their audience and help brands to promote their services and goods effectively.
MGID offers a range of integrated solutions covering the promotion process every step of the way; we offer services ranging from planning out the marketing strategy to its thoughtful implementation and optimization. Our clients include major international brands like Renault, Domino’s, airbnb, PizzaHut, Qatar Airlines, and many others, including media organizations and web agencies.
MGID is:
— One of the largest MarTech-companies in the Ukrainian market;
— A proprietary Highload service that delivers 185 billion advertisements to 850 million unique users in more than 60 languages;
— The winner of multiple AdTech awards for innovation and product quality;
— A workforce of 700+ employees operating from offices in the US, Europe and Asia;
— A passion for cutting-edge technologies and a seamless vertical structure that allows the regional teams to exchange skills and development practices.
What You Will Do:
— Technical support on chat and email
— Investigations and solving issues related to a different products
— Debug and troubleshooting integrations
— Preparing and running queries in DB
— Widgets Design
Job requirements
Who You Are:
Primary requirements
- Linux shell
- MySQL
- Bug Tracking Systems (Youtrack, Jira etc)
- HTML5/CSS3/JS
- RestAPI
Will be a plus:
- Any programming language
Language proficiency:
— Intermediate+ English level
— Native Ukrainian
Remote work with shifts:
- 1 week shift starts at 7:00,
- 1 week shift starts at 13:00,
- 1 week shift starts at 9:00,
- 1 week shift starts at 17:00,
- 1 week shifts on weekends
MGID is an awesome place to work for those who share results-driven culture, passion for AdTech, innovation, and human focus. We set ambitious goals, approach challenges with enthusiasm, and value honesty, transparency, and empathy. We celebrate the diversity and the unique contributions of each individual. By embracing these values, we create a culture of excellence, creativity, and empathy. We proud to be an equal opportunity employer.
Join us and unleash your full potential in a fun and rewarding environment!
Let's create better together)