Customer Support Operator

Posted Apr 19

Customer Support Operator with Spanish and English languages

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Currently we are seeking a dynamic and customer-focused individual to join our team as a Customer Support Operator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

Tasks in the role:

  • Answer customer inquiries via various channels;
  • Provide accurate information about the products of the company;
  • Resolve cases in timely and professional manner;
  • Maintain and update the company`s system.

Requirements:

  • Fluency in Spanish and English languages both written and verbal;
  • Previous experience on a similar position would be considerate as an advantage;
  • Customer focus personality;
  • Great communication and analytical skills.

We offer:

  • Remote work model;
  • Competitive remuneration;
  • Professional courses: from Coursera to Harvard;
  • Friendly, enjoyable and positive environment.

As a part of the Quadcode team, you'll become a vital player in our mission to empower traders and drive financial success. Join us today and be a part of a community that values talent, innovation, and dedication.

Your journey to financial achievement starts here with Quadcode!

Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

By submitting your application, you confirm, acknowledge, and accept that your personal data is collected, processed, and maintained in accordance with https://jobs.quadcode.com/privacy-policy.

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