DevOps Engineer

Posted Mar 26

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team, committed to help our coworkers and customers thrive.

Overview

The DevOps Engineer will be responsible for designing and implementing new features/functions for Firstup’s communications platform.

Responsibilities

  • Design, develop and deliver scalable and automated services and cloud infrastructure - Infrastructure as code.
  • Architect, design and implement solutions with cloud native solutions within AWS.
  • Automate software delivery pipelines for various applications, services and cloud infrastructure.
  • Ensure full-stack software solutions are architected and delivered using industry-leading DevOps best practices and technologies (immutable infrastructure, infrastructure-as-code, version control on everything, self-healing applications).
  • Collaborate to define best practices and standards around DevOps and service resilience.
  • Create reusable automation libraries that can be applied across the enterprise.
  • Develop usage standards, user self-service designs, and reporting on application KPI’s.
  • Identify gaps, suggest improvements, and coordinate monitoring, alerting, and logging of improvements.
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
  • Troubleshoot production issues and perform on-call duties.

Requirements

  • Bachelor’s degree in computer science or related field of study, or commensurate experience required.
  • 3+ years of operating on large scale production environments (AWS required). Experience with AWS core services (i.e., EC2, RDS, S3, Lambda, API Gateway, EKS, Cloud Networking).
  • Demonstrable knowledge of DevOps in an Enterprise setting, specifically within AWS (AWS EKS/Docker/Container/Terraform/Helm technology experience highly preferred).
  • Experience with Python or other scripting languages.
  • Experience with CircleCI or other common CI/CD platforms. 
  • Strong troubleshooting skills with AWS, Kubernetes, and Linux; ideally when under high pressure situations.
  • Ability to successfully handle ambiguous or undefined problems, think abstractly, and guide others to solutions.
  • Skilled in performing requirements analysis, interfacing with stakeholders of various levels and documenting solutions.
  •  Ability to articulate technical topics to non-technical audiences both in writing, in diagrams, and in-person.
  • Great communication skills and enjoy talking with prospects or customers to walk through the technical and security aspects of the platform.
  • Strong leadership and clear communication skills
  • Familiarity working in a remote/distributed team.
  • Experience working for an enterprise SaaS organisation preferred.
  • Open-source contributions and history of side-projects preferred.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

#LI-TM1

#LI-Remote