Digital Designer

Posted Aug 4

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are looking for a Digital Designer to join our mighty Growth team.

At BetterUp we know transformation isn’t something you wait for. It’s something you work for. Building a category that doesn’t exist requires grit, practicing imagination, agility, and at times rethinking our approach along the way. We’re building the next iconic performance brand and need a creative visionary who takes bold creative swings and isn’t afraid to roll up their sleeves to get the job done.

As the Digital Designer, you will use your creative and strategic abilities to research, think critically, and demonstrate your design ability to produce engaging, strategic design solutions that bring our brand to life to drive brand, growth and business objectives. You’ll report into our Associate Creative Director and sit as part of our Brand Creative team, but you’ll work primarily on Growth-focused work.

What you’ll do:

Produce creative, conceptual, on-brief and on-brand concepts that address the business problem at hand, and translate them into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
Facilitate the brand and growth vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital creative including website pages, microsites, email communications, and paid assets with the intent to elevate the brand, drive growth & conversions and offer remarkable user experiences across devices.
Design and deliver wireframes, user journeys, and creative mockups optimized for a wide range of devices and interfaces. Designwork will include (but not be limited to) websites, microsites, landing pages, email templates and modules, and paid assets. Occasionally support on print pieces for events such as banners or direct mail.
Identify design problems and devise elegant, elevated, on-brand solutions.
Make strategic design and user-experience decisions related to core, and new, functions and features for our channels.
Take a user-centered design approach and rapidly test and iterate your designs.
Collaborate with key team members within marketing (Web, development, CRO, campaigns, brand) as well as stakeholders across the business.
Ask smart questions, take risks and champion new ideas.
You know what it takes to get the work done: you excel in a fast-paced environment, and you’re an impact player who’s eager to jump in on any growth projects that need support

If you have some or all of the following, please apply:

3 or more years of digital design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments and UX-specific experience. Experience with SaaS and B2B-audiences is a major plus.
Expertise in standard UX software such as Sketch and Figma. Bonus if you have experience using animation/motion software such as AfterEffects, or experience with platforms such as HubSpot.
Ability to work with leadership and direct team, as well as cross-functional partners to understand detailed requirements and design complete user experiences that meet client needs and vision.
Strong experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
A solid grasp of design thinking and user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, usability and accessibility concerns.
Ability to iterate designs and solutions efficiently and intelligently.
Ability to clearly and effectively communicate design processes, ideas, and solutions to team members, cross-functional partners and leadership.
Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications and solutions.
Excitement about collaborating and communicating closely with teams and other stakeholders to regularly deliver design solutions for approval.
You’re passionate about resolving user pain points through great design.
You’re open to receiving feedback and constructive criticism and work to learn.
You’re obsessed with all things UX and other areas of design and innovation, and constantly want to uplevel your work.
You love researching and showcasing your knowledge in the industry’s latest trends and technologies to continuously stay on your edge.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental and vision insurance
Flexible paid time off
Per year:
All federal/statutory holidays observed
4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $118,650 – $167,875.

If you live in New York, the base salary range for this role is:

$134,300 – $167,875 : New York City

$126,400 – $158,000 : Nassau, Newburgh

$118,650 – $148,300 : Albany, Buffalo, Rochester, Syracuse

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