Director, Account Management

Posted May 28

MedeAnalytics is a leader in healthcare analytics, providing innovative solutions that enable measurable impact for healthcare payers and providers. With the most advanced data orchestration in healthcare, payers and providers count on us to deliver actionable insights that improve financial, operational, and clinical outcomes. To date, we’ve helped uncover millions of dollars in savings annually.

Our Director, Account Management (Channel Partner Growth), will report to the Vice President of Channel Partner Sales & Growth. This individual will be a key member of the Channel Partner team and operate as a “growth executive.” This role will be responsible for expanding our partnerships and revenues with assigned Channel Partner clients via existing and new solutions such as our Revenue Cycle Analytics, Value-based Care and Data Fabric offerings. In order to succeed in this position, the ideal candidate should be a dynamic leader with deep domain knowledge who has had success establishing executive-level partnerships and uses a consultative approach to become a trusted advisor with their clients. This experience, with a proven track record, is critical as the ultimate objective of this position is to expand MedeAnalytics' presence and revenue with our clients.

Essential Duties and Responsibilities:

  • Effectively work with key stakeholders to identify growth opportunities, formulate strategic plans, and drive business growth within assigned channel partner clients.
  • Lead and implement sales and client success strategy from initial lead through the entire customer lifecycle resulting in increased revenue and market share by furthering client engagement efforts.
  • Manage and nurture relationships with channel partners and associated vendors, consistently meeting and exceeding KPIs and quotas.
  • Skillfully partner with colleagues on the sales & account management team to manage a complex sales environment utilizing excellent negotiation, relationship and presentation skills.
  • Collaborate and align with the Marketing team on sales collateral and execute lead-generation campaigns within their assigned channel partner clients.
  • Collaborate with Channel Partner leadership and product leaders to provide customer-driven feedback and direction to build products that meet customer needs.
  • Support client contracting processes, including reviewing and developing Master Service Agreements, Statements of Work, Change Orders, and developing internal pricing models.
  • Effective utilization of SalesForce and other collaboration tools to ensure activity and insights related to their assigned clients are accurate, timely and available to other MedeAnalytics stakeholders.
  • Understand and utilize MedeAnalytics tools and client system functionality – leveraging to establish adoption and retention strategies with clients.

Education, Experience, and Required Qualifications: 

  • BS degree in business, or healthcare desired. Advanced degree preferred.
  • 7+ years of experience in consultative selling of SaaS-based technology & capabilities to the healthcare market (payers, providers, ACOs and payviders) via channel/vendor partners
  • Strong domain expertise in areas such as healthcare consulting, Business Process Outsourcing (BPO), EMR/EHRs, healthcare clearinghouses and revenue cycle (RCM) technology & services companies
  • A strong understanding of technology such as data activation, data fabric, public cloud, interoperability, and visualization/analytics solutions (e.g., Tableau, Power BI) is a significant plus.
  • Proven ability to establish, nurture and leverage relationships with client executive leadership and decision-makers.
  • Ability to manage influence through persuasion, negotiation, and consensus-building.
  • Excellent interpersonal skills; Strong communication/presentation skills (both written and verbal) with the ability to translate thoughts, concepts and ideas into understandable, workable information.
  • Impeccable service ethic characterized by high energy, a positive attitude and the desire to go “the extra mile” for both internal clients and teammates.
  • Experience implementing creative ways to increase pipeline, managing cross-selling analysis, activities and close processes.
  • Adaptable to change in a fast-growing company.

Additional Information:

MedeAnalytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $140,000-155,000 plus Commission Opportunities USD. Please note that actual compensations for all roles may vary within the range or be above or below the range, based on factors including, but not limited to, education, training, relevant work experience, professional achievements/qualifications, skill level, business need, location and will be finalized at the time of offer.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

** At this time, we are not able to offer or take over sponsorship for candidates who are not eligible to work in the country where the position is located.

At MedeAnalytics, we deeply value each and every one of our committed, inspired and passionate team members. If you're looking to make an impact doing work that matters, you're in the right place. Help us shape the future of healthcare by joining #TeamMede.

MedeAnalytics does not utilize any outside vendors/agencies. Please no unsolicited phone calls or invites.

At MedeAnalytics we deeply value each and every one of our committed, inspired and passionate employees. If you're looking to make an impact doing work that matters, you're in the right place. Help us shape the future of healthcare by joining #TeamMede.