Director - Design Operations - CDH

Posted Feb 12

Why Mayo Clinic

Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description

As Director of DesignOps, you will lead a team of design specialists to reduce process and administrative burdens from designers so they can focus on design.

Candidate must:

  • Identify team needs with regard to process, tools, documentation, asset management, onboarding etc.
  • Work closely with directors and lead designers to optimize the design experience
  • Own the system of intake, sizing, and assigning for design efforts across UI, UX, and UX research
  • Have a deep understanding of multidisciplinary design processes and tools across digital product design, brand and marketing design, and user experience research
  • Owning and maintaining design team budgets
  • Set up delivery processes and advocate our design system, and the digital brand guidelines
  • Drive to stay up to date with UI, UX, and UX research trends, programs, methodologies, and best practices
  • Maintain a close partnership with DevOps leadership, ensuring collaborative growth
  • Ability to partner closely with product strategy, IT, and marketing stakeholders across the organization
  • Provide a forum for feedback and improvements
  • Operate with a servant leadership mindset and approach
  • Passion for instilling the design team culture with workshops, training, and other team-building events
  • You are a design operations innovator — you are excited for the challenge to create industry leading optimization of design processes, people, and technologies

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Qualifications

Bachelor's Degree and 9+ years of professional design and, or, design operation experience. Associate Degree and 11+ years of professional design and, or, design operation experience. High School diploma and 13+ years of professional design and, or, design operation experience.

  • Must provide a portfolio demonstrating: experience creating design operation mechanisms and managing design operations at scale
  • Experience in Figma and, or Sketch
  • Experience supporting the process and release of design systems

You demonstrate strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale. You are comfortable in a fast-paced, iterative/agile design process. Your working style demonstrates respect, initiative, ownership, transparency, and accountability. You have a relentless curiosity and sense of design stewardship. A have a genuine passion for helping people who need our help the most.

Additional qualifications

Healthcare experience a plus.

Exemption status

Exempt

Compensation Detail

$167,980.80 - $243,568/ year

Benefits eligible

Yes

Schedule

Full Time

Hours / Pay period

80

Schedule details

M-F, daytime hours. 100% remote role, the employee can live anywhere in the U.S.

Weekend schedule

N/A

Remote

Yes

International Assignment

No

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter

Laura Percival

EOE

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.