Director, Global Payroll

Posted Jul 5

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make a difference:

As the Director of Global Payroll, you'll have a tremendously impactful role of being responsible over the payroll and 401k administration and accounting for the Company. In addition, you’ll be tasked with the critical role in refining processes to support a high-growth company that is expanding internationally and preparing for public company readiness. Reporting to the Controller, you will help build scalable practices and adopt new systems. This is an incredible opportunity to join a highly motivated, fun team poised for success.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

You’ll get to:

  • Manage global payroll administration duties 
  • Coordinate cross-functionally to design scalable and efficient process to support a growing Company
  • Own payroll and equity related systems and optimize configurations to maximize scalability and employee experience
  • Manage full cycle payroll operations for all domestic and international employees
  • Revise current operating procedures to reflect best-in-class practices
  • Ensure the proper documentation, recordkeeping, and accounting for all payroll and related equity transactions including audit support
  • Responsible over all financial and 401k audit requests as they relate to this role
  • Enhance and improve on compensation policies regarding approval guidelines and documentation
  • Implement fit-for-purpose controls ahead of planned SOX readiness initiatives
  • Mentor and build a world-class payroll team

 We are looking for people who have:

  • Payroll administration experience at a high-growth tech company (equity administration a plus)
  • Experience with ADP and other widely adopted HRIS solutions (equity platforms a plus) including system implementation and design
  • Public company or IPO experience
  • Equity operational experience including stock options (ISO’s, NSO’s) and RSU’s
  • Meticulous attention to detail
  • A keen focus on scale, end-to-end automation and evolving processes for scale and efficiency
  • Strong stakeholder and vendor management experience 
  • Hands on leader mindset suitable for a high-growth tech company
  • CPP license

Perks & Benefits: 

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance 
  • Monthly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

The US base salary range for this position at the start of employment is $144,000 - $220,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.