Director of Legal Operations

Posted Jul 9

WHO WE ARE

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

We are looking for a Director of Legal Operations responsible for driving progress on active, pending, and new initiatives as part of the Legal and Compliance team and strategy. The ideal candidate focuses on delivering business impact and operational efficiency. The candidate must be a clear, concise communicator and passionate about excellence and innovation. 

What you'll do:

  • Understand stakeholder needs and convert them into actionable business requirements for new or existing tools and processes to increase productivity
  • Responsible for execution of Legal Operations initiatives
  • Partner with stakeholders to identify inefficiencies, streamline workflows, and drive the use of technology and automation 
  • Coordinate closely other cross-functional partners to prioritize and track status of projects, tasks, and timelines for deliverables to maximize project impact and better inform short and long-term vision.
  • Build and maintain knowledge of critical legal systems and related workflows
  • This role may also include evaluation, testing, training, implementation, and support for technology solutions

Who you are:

  • 10+ years experience in project management, operations (general or legal), tech operations, solutions management, and tech program management in-house or at a law firm. Technology or health care experience preferred
  • Experience working with cloud-based and legal technology (e.g., deal management, rights management, e-billing, contract and document management, self-service contracting, e-signature, knowledge management, etc.)
  • Excellent organizational, analytical, problem-solving skills
  • Excellent communication skills – focusing on the “so what” and practical implications to stakeholders
  • Proven track record of breaking down complex processes, identifying key pain points, and delivering business improvements on a global scale
  • Flexible amid an ever-changing and growing environment
  • Strong empathy, storytelling, and presentation skills
  • Experience training diverse international user groups

US Sword Benefits:

  • Comprehensive health, dental and vision insurance 
  • Equity Shares
  • 401(k)
  • Discretionary PTO Plan
  • Parental leave

US Sword Perks:

  • Flexible working hours
  • Remote-first Company
  • Internet Stipend for remote working
  • Paid Company Holidays
  • Free Digital Therapist for you and your family

Portugal - Sword Benefits:

  • Health, dental and vision Insurance
  • Meal Allowance
  • Equity Shares

Portugal - Sword Perks:

  • Remote Work Allowance
  • Flexible working hours
  • Work from home
  • Unlimited Vacation
  • Free Digital Therapist for your family
  • Snacks and Beverages
  • English Class

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.