Director of Product, Growth

Posted Dec 6

Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

We are seeking a Director of Product to lead and scale the strategic growth initiatives of our organization. This is an opportunity to drive meaningful impact with a scale-up stage product, helping us grow from "1 to N" with a product-led growth (PLG) strategy. This role will focus on optimizing customer acquisition, activation, and retention, ensuring our products deliver exceptional value to a growing user base.

As the leader of the growth product team, you'll help turn Dash into a PLG powerhouse by building and optimizing best-in-class user acquisition and activation experiences and flows, introduce innovative systems to ignite viral expansion, and increase activation and engagement, while expanding the market opportunity via self-service capabilities and international expansion. You'll also partner closely with Engineering, Design, Product Marketing, and Go-to-Market teams to craft compelling solutions that resonate across diverse audiences.

RESPONSIBILITES

  • Lead high-impact projects such as new user acquisition via viral product-led sharing and driving successful trials of new users (e.g., onboarding and activation) to paid subscribers
  • Develop strategies to turn licenses into active, engaged users through thoughtful activation solutions including new user experience design and re-engagement strategy
  • You’ll also lead the design and strategy for our notificatoin and self-service systems to support our goals
  • You will lead and build a team of best-in-class PM leaders who obsess over customers and move fast in a highly ambiguous environment 
  • You will lead the team in balancing urgency vs. the incredibly high quality bar expected by both our customers and the broader Dropbox organization, through clear and repeatable processes
  • You will partner closely with leadership across all functions - Engineering, Design, Data, Research, GTM, Customer success and Sales 
  • You'll foster a healthy and collaborative culture that embodies Dropbox's values and continue to develop Dropbox as one of the best places to work

BASIC QUALIFICATIONS

  • 7+ years of product experience in a medium/larger software company and/or early stage startup experience leading a high growth area
  • Deep experience with growth frameworks and methodologies, such as PLG, user-get-user virality, funnel optimization, and have demonstrated a metrics-driven approach to problem-solving.
  • You love building products that make our customers feel joy, delight and trust - you care deeply about the product craft and practice
  • You have demonstrated technical proficiency and effectiveness working closely with engineers at scale in a growth-oriented capacity, including expertise in experimentation, hypothesis testing and customer-led product iteration and improvement
  • Deep organization capabilities, especially in regards to influence, collaboration and communication

PREFERRED QUALIFICATIONS

  • Exceptional problem solving and execution capacity. Demonstrated success in solving difficult challenges to unlock growth.
  • Ownership and hustle: Demonstrates hustle by successfully scaling on high growth product or starting a product from scratch. 
  • Strong product sense: Possesses ability to guide product teams in a highly ambiguous environment 
  • Experience in building product solutions with ML/AI preferred

Compensation

The range listed above is the expected annual salary/OTE for this role, subject to change.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage*
  • Retirement savings through a defined contribution pension or savings plan**
  • Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
  • Income Protection Plans: Life and disability insurance*
  • Business Travel Protection: Travel medical and accident insurance*
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
  • Mental health and wellness benefits

Additional benefits details are available upon request.

*Where group plans are not available, allowances may be provided

**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).