Employee Relations Manager, Global Labs
- Works with leaders on particularly complex ER cases that may require commercially acceptable solutions
- Fosters an inclusive team environment where others thrive
- Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters)
- Acts as a second review/escalation for ER cases; ensuring guidance is consistent across ER for similar situations
- Will consult on ER matters where legal risk is present and advise the HRBP and business leaders as appropriate
- Reviews all terminations within own area and may be asked to review terminations in other areas of the business
- Leads employee relations projects and activities
- Coordinates information with other ER team members to ensure compliance with federal state and local requirements
- Ensure team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally; may also deliver upskilling themselves
- Works with the metrics team to supply additional intelligence around case numbers for their business unit; looking at trends and making recommendations
- May be asked to work across the global team, and covers for peers if required
Experience/skills required:
- Proven HR experience, including experience in employee relations and people management experience; extensive management experience may also be considered in place of more formal qualifications
- Ability to maintain confidentiality with sensitive issues
- Ability to conduct an investigation and train direct reports on investigative process
- Ability to summarize cases succinctly and give regular case reviews (to peers/legal/ER leaders)
- Ability to prioritize time-sensitive issues
- Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition)
- Proven customer service focus and organizational skills
- Excellent problem solving-skills, especially in regard to commercial decisions
- Demonstrated ability to deal with competing priorities and assist others as needed in a team environment.
- Excellent interpersonal skills with demonstrated patience, tact, and respect
- Demonstrable exceptional verbal and written communication skills
Experience/skills preferred:
- Familiarity with case management tools and Microsoft Office
- Sound, expert knowledge of relevant employment and labor laws; ideally in more than one country
- Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
- Ability to adopt a systems thinking approach; looking beyond the immediate issue for the root cause
Education/skills required:
- Undergraduate degree in business, law, human resources, or related subject is required
- Appropriate HR Certification preferred (PHR, SPHR, GPHR, CIPD, etc.)
Pay Range: $115,000.00 - $125,000.00
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
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