Epic Database Admin III
Job Description
Overview
Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.
HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.
Join us. Let’s go beyond expectations and transform healthcare together.
HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.
Responsibilities
Job Summary
The Database Administrator (DBA) III will provide support for incident and request intake, documentation and resolution; problem analysis; and project task fulfillment. The DBA III will oversee and direct the work of level I and II and III employees. In addition, the DBA III will assess database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, execute scripts, and deploy database and system objects, and provide guidance, mentoring, and training, for other DBA's and participate in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment
- Performs database Maintenance, backup management, performance management by direction, database documentation, database platform patching and updates and database management system setup by direction. Performs installation duties, regular maintenance and support duties as directed by the positions
- Designs, tunes and implements solutions by assisting, leading, or facilitating troubleshooting, patching and upgrading of the database platform, and the operating system the database is housed on. Assesses database management system and subsequent databases, perform basic troubleshooting and triage tasks, by direction perform corrective actions, executes scripts, and deploys database and system objects utilizing common industry best practices.
- Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments. Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.
- Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented
- Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.
Qualifications
Education
Bachelor's Degree or 4 years' work related experience Computer Science and or Information Systems Required
Experience
6 years MS SQL Server, Oracle, MySQL and Cache/Mumps. Must have experience in daily operations of database platforms, set up, troubleshooting, system design and planning. Must be able to demonstrate practical knowledge of Server OS management in Windows OS and Unix (Linux). Required