Events Manager

Posted Apr 17

At ShipHero we make it easy to manage eCommerce logistics in more ways than one. Our proprietary Warehouse Management Software (WMS) allows our customers to run an efficient warehouse and fulfill customer orders quickly and accurately. Our fulfillment division operates our own warehouses providing fulfillment services for brands across the US and Canada.

We want to put this great technology in the hands of more brands, retailers, and 3PLs to help them grow. As our growth continues, we are looking for an Events Manager to help us achieve our goals in 2024 and beyond.

We’re looking for a creative, detail-obsessed, high-energy individual to manage our portfolio of events, which includes (but is not limited to) trade shows, customer events, and gatherings with prospects (small and large!). The ideal candidate can run the standard tradeshow playbook but has lots of creative ideas for ways to engage alongside (and outside) of that format. At ShipHero, we operate with high integrity, high EQ, an openness to feedback, and a willingness to learn and grow - and we will expect the same from you.

This is a remote position that requires up to 30% travel over the course of the year.

The key metrics this role impacts are:

  • Event-related pipeline generation and influence
  • Target account engagement
  • Lead generation (high-intent, as well as developing awareness with high-fit accounts)

Responsibilities:

  • Researches and proposes new event opportunities.
  • Conducts short-term and long-term planning and management for events and sales.
  • Develops and recommends the budget, marketing plans, and objectives and manages within those approved plans.
  • Generates and executes creative approaches that help ShipHero stand out and engage participants at tradeshows & events.
  • Works with our Demand Gen and SDR team on pre- and post-show campaigns
  • Administers all phases of the event process, including but not limited to sales, planning, marketing, servicing, and administrative procedures.
  • Travels to be on-site as the main point of contact for different company events.
  • Evaluate the impact of different event initiatives with the key KPI metrics.
  • Works with the broader marketing team to weave event strategies into campaigns
  • Manages vendor and trade show relationships to ensure we are getting maximum value for our investment.

Skills and Qualifications:

  • Post-Secondary education in Marketing, Sales and/or Project Management.
  • 3-5 years of experience in marketing event coordination, event management and/or project management.
  • Experience owning the planning and execution of marketing and sales events.
  • Experience with incorporating social media into event planning.
  • Knowledge of KPIs and marketing techniques for event management.
  • Ability to manage the people and processes involved in coordinating concurrent events.
  • Track record of meeting and exceeding performance targets.
  • Hands-on experience maintaining data in a Customer Relationship Management System.
  • Strong copywriting and communication skills
  • Able to provide effective, constructive feedback.
  • Ability to generate and apply actionable, data-informed insights.

Perks:

  • Company provided equipment you need to be happy at your job.
  • 4 weeks of PTO + holidays.
  • Mandatory fun time. We mean it. Work-life balance in spades.
  • Robust benefit offerings include Health, Dental, Vision, Life, Accident, Short Term Disability and Critical Illness.

Our Core Values:

  • Do the right thing - Our employees are held to the highest standards. We act with integrity and honesty, embrace accountability, and do what’s right, even when no one is watching.
  • Tenacity - We take a relentless approach in our business: We show up expecting to win every day, obsess about serving our clients and employees, and are driven by results.
  • Have Fun & Be Bold - We support work-life balance and have fun while being our bold and authentic selves.
  • Scrappiness - We do more with less. We are scrappy, determined, resourceful, and relentless in delivering results.

ShipHero would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ship Hero is committed to a diverse and inclusive workplace. ShipHero is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or any other characteristic protected by law. We are committed to providing employment accommodation in accordance with the law. If you require accommodations due to a disability at any stage of our hiring process, please notify our Human Resources Team.